"Do not call list" what is the current status & laws?

Question

I had the MOST obnoxious solicitation call the other day.

When I told him I'm on the Do Not Call list - he told me I couldn't be. So I told him to take me off his company's call list - he said he couldn't do that. Finally I inisited that he connect me to a manager - I believe they are required to do that? - and it took 15 minutes of arguing to get him to give me a name and number to call.

Before I call and chew out his boss I want to make sure I'm right on a couple things:

1) Is there still a Do Not Call listing?
2) When you request removal from a phone list, doesn't the law currently say the company must remove you?
3) I seem to recall that sometimes the regular people can't remove you, but that they all can connect you with a manager who can - is this right?

I want to be sure of myself in case it takes another 15 minutes of yelling to get my point across ... Thanks!

Answer 1

1) yes https://www.donotcall.gov/default.aspx works for both lan and cell phones

2) If you're on that list, the company is supposed to download that list monthly to make sure they clean their own solicitation lists of numbers that can't be called EVER. They can even subscribe to the listings so they get updated each time the list is updated.

3) and if you request to be taken off their LIST, they are supposed to do it RIGHT THEN AND THERE. When you do, ask for the compnay they work for; the company they are calling on behalf of, the person who is on the phone, INCLUDING their last name (if they state they can't give you their last name, they are lying) and make note of it.

More info:
http://www.ftc.gov/bcp/conline/pubs/alerts/dncalrt.htm