ive seen this q asked loads of times so is it a common fault?
ive tried all the suggestions on the answers but to no avail.
when i put a cd in nothing happens and the icon thingy has gone from the hard dick drive area, does any one have any suggestions please?
i made sure everything is plugged in.
2007-06-18 01:30:31 · 5 answers · asked by nicola h 3 in Computers & Internet ➔ Hardware ➔ Add-ons
oopps., i mean hard disc area!
can u tell what i have on my mind?
lol
2007-06-18 01:31:20 · update #1
For some reason I've had this happen to me a few times. I went to HP's online help and had a very helpful person. They said this occurs due to corrupted registry entries. Here is what they told me to do:
Click Start
Right click my computer
Properties
Hardware tab
Click device manager
Uninstall (rt click HL-DT-ST RW/DVD GCC-4480B)
Then go to this weblink they gave me to install the driver:
http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs
(note: since I see Yahoo always cuts off the end of these links, the continuation from _cd is _dvd_fix.vbs)
Once this is done, restart your computer and it should reappear.
I was a bit hesitant since it didn't sound like a Microsoft for HP fix, but it does work (with no virus). I've since saved it to my desktop and just double-click on it whenever it happens again. (I put the following note in the notes section of this fix just so I know what it's all about:
Fix for when hp cd-writer/dvd drive not recognized. Device Manager shows ! next to HL-DT-ST RW/DVD GCC-4480B with code 39. (Uninstall this first in Device Mgr.) then double click this icon & open. Shut down cptr. and restart and should work again!)
Good luck!
2007-06-18 01:59:56 · answer #1 · answered by PC1761 3 · 1⤊ 0⤋
All of the other answers well noted, nicely documented, any of them might do the trick, however everyone failed to state the obvious, the drive itself might be damaged, of not functioning the way it should. Please don't get me wrong, I'm not saying it is damaged, I'm just stating another possibility. If all else fails (after trying the above) take in your machine, and have the cd/dvd rom looked at.
2007-06-18 02:59:32 · answer #2 · answered by japiecrox 3 · 1⤊ 0⤋
Are you working Vista? This occurred a pair of circumstances whilst i became working Vista, in spite of the shown fact that it hasn't occurred because of the fact that I upgraded to domicile windows 7. Do and information superhighway seek on "DVD rigidity is long gone" and choose from a style of fixes.
2016-10-17 21:29:33 · answer #3 · answered by hilderbran 4 · 0⤊ 0⤋
Perhaps the driver was unintentionally deleted. Or you probably reinstalled your OS.
Make life easier, just install Power DVD. If your drive has burning capability, just use Nero.
2007-06-18 01:53:44 · answer #4 · answered by Karz 7 · 0⤊ 0⤋
uninstall the cd/dvd drivers from device manager
turn off pc
turn on pc
add hardware wizard will appear
re install cd/dvd drive
2007-06-18 01:52:19 · answer #5 · answered by sizzy1969 2 · 0⤊ 0⤋