Why not say something along the lines of "In order to give you an accurate, researched answer to your query, we will require more time."
Or "To ensure the accuracy of information in response your query, we require time to do the research to insure the best possible result."
"Due to our commitment to the accuracy of the information we supply, we require more time to research all the factors in this case."
In all cases you are implying it is in their best interest to give you the time you need. It makes them think you are doing them a favor, by investing more of your time to their query.
2007-06-17 19:54:23
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answer #1
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answered by Barb Outhere 7
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Just tell your client the truth. Explain the reasons why you cannot give an answer based on your client's time frame and suggest solutions and alternatives instead. Explain that the longer period will give you a better "answer" to your client's needs.
Peace and blessings!
2007-06-18 03:46:46
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answer #2
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answered by Anonymous
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Just be truthful. Tell the client you are researching the answer to give him the best possible answer. Of course, if there is a reason, i.e. the attorney is in trial, then tell him that as well. Of course, some clients are so boorish that you just have to tell them you will get you the answer as soon as possible so you just have to sit tight.
2007-06-18 03:19:25
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answer #3
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answered by Anonymous
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show him the benefits and non benefits of you answering him in long term. smile.
2007-06-18 02:47:31
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answer #4
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answered by Anonymous
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