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any reason why this is happening, I put the game in (its brand new!) I moved my 360 so it was in a vertical position and started to hear some rumbling, so i turned it off. then when I took the game out there is this HUGE circular scratch ring under the game... how did that happen? and am I the only one its happen to?

if it helps any I am using one of the original launch 360's...

2007-06-16 09:35:59 · 9 answers · asked by Joseph B 1 in Consumer Electronics Games & Gear Xbox

9 answers

DO NOT CHANGE THE POSITION OF YOUR XBOX 360 WHILE IT IS ON WITH A DISC IN THE DRIVE OR YOU RISK POTENTIALLY DAMAGING YOUR GAME DISC.

A growing number of Xbox 360 customers are reporting having problems with their disc's getting scratched by the DVD drive when switching the unit's position from vertical to horizontal and vise versa.

http://www.youtube.com/watch?v=bQN_pz1KfMo
turn up the volume and compare the sound to the one yours made
http://news.teamxbox.com/xbox/9872/How-to-Avoid-Your-Xbox-360-From-Scratching-Your-Discs/

2007-06-16 09:39:27 · answer #1 · answered by Mercury 2010 7 · 0 0

Yeah you did this yourself. I guess you never saw the numerous warnings about NEVER moving the 360 while it's on.

If you ever want to move it, turn it off, make sure nothing is in the CD tray, and then move it.

Some 360s produced in a certain time frame (I don't believe the launch ones) have a part missing and will do this when you're playing.

But yeah, if you moved it while you were playing, then this explains everything.

You can try calling Microsoft and see what they do.

1-800-4MY-XBOX

2007-06-16 16:43:13 · answer #2 · answered by DaClint 5 · 0 0

hey, So if you didn't actually move your 360 while it was on like everyone is saying, it can still happen like it happened to me. It's probably only a one time thing where a piece of dust got on the disk. It probably won't happen again but if you want your disc fixed here's what you need to do. Just go to a blockbuster or rogers or something and for a fee of like $3 they will clean the disc with a special machine. This worked great and haven't had a problem since.

2007-06-16 20:05:04 · answer #3 · answered by Paul W 1 · 0 0

THATS SO STUPID
VERY VERY STUPID!
You cannot change the position of your 360 while its on.
Read the manual first before doing stupid things.
Or think how dvd roms works

2007-06-16 16:43:25 · answer #4 · answered by Anonymous · 0 0

why are 360's allways breaking??? red lights,disk scratch,over heat,freezing......PS3's don't do this

anyway, put it flat not standing and have it sent back to MS....good old MS!

2007-06-16 16:42:57 · answer #5 · answered by Anonymous · 0 1

thats what u get for trustin microsoft sorry brah

2007-06-16 16:38:45 · answer #6 · answered by unknown_king 3 · 1 0

you did it to yourself when you change the position, DONT do that

2007-06-16 17:03:39 · answer #7 · answered by Mike Tyson 5 · 0 0

send it in to xbox and ask them to look at it

2007-06-16 16:38:14 · answer #8 · answered by will 3 · 0 1

what?

2007-06-16 16:38:37 · answer #9 · answered by Anonymous · 0 0

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