I have a $300 phone bill for 3 days of service. I canceled during the 15 day trial period. I had the 700 minute plan. At the time I canceled they pro rated me down to 100 minutes. I was basing my usuage on 700 minutes I was told I had. They told me if I hadn't canceled, that I wouldn't have these charges. Isn't it supossed to be in writing about proration? I was never informed of this till AFTER I canceled. I was using my phone thinking I has 700 minutes like they told me. What should I do?
There is nothing in the contract, or their written policies about prorating away over 600 minutes! This caused me to go over like 400 minutes!! This is not right someone advise me please!!
2007-06-15
15:46:27
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4 answers
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asked by
Anonymous
in
Consumer Electronics
➔ Cell Phones & Plans
It is not in terms and conditions....I have read in 10 times!!!! Whoever says it is is a liar!!!
2007-06-16
02:29:49 ·
update #1