I have a fairly new Compaq laptop, and I was trying to connect to the internet and it just froze, and now the modem and sound don't work. It doesn't even list them in the Device Manager! I tried system recovery, but it still doesn't work.
2007-06-14 09:58:48 · 2 answers · asked by Kinch 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
I tried removing the modem, but when I try to reinstall it, it can't find it.
2007-06-14 10:45:06 · update #1
Two things to check on
1. In the Control Panel click on the Phone and Modem Options (classic view) click on the modem tab and see if a modem is listed. If not click on the add button and a wizard will try and add the modem back. If it is listed click remove and then re-add the modem. After it is installed close the box. Now Reopen the phone and modem options click on the modems tab and double click on your modem. Your modem's properties box should open click on the diagnositics tab and click on the Query modem button- After a short wait you should see the results displayed. Scroll down and see if one of the results (ATI2) shows success. If it does then your modem is probably OK.
Go to the device manager and see if the modem is now listed. it should be if the above test was successful.
2. Now delete the old dial-in shortcut and create a new one.
This will fix most dial-in modem problems.
2007-06-14 10:34:13 · answer #1 · answered by Jerry 7 · 1⤊ 0⤋
Modem? As in dial-up? Wow, do you really find that adequate for today's high-bandwidth web? I periodically romanticize going back to dial-up, but the romance is quickly shattered as soon as I remember the grueling pain.
To answer your question, your easiest solution is to backup your data and install Linux. If you'd rather stay with Microsoft for whatever reason, back up your data and reinstall Windows. You should never trust the manufacturer's default install anyway.
2007-06-14 10:10:20 · answer #2 · answered by . 2 · 0⤊ 1⤋