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I'm having trouble with all the USB ports on my PC. It's an older PC, but it has Windows XP on it. In my system, it says my devices are working properly, but when I connect things to the ports, it tells me I have new hardware and my computer prompts me for my installation CD. I no longer have the original XP disk because I didn't download it myself. Is there a way for me to find some other driver that can help me? The system says there's nothing wrong with the reports but I can't transfer files from my usb stick, put any music on my cellphone, or do anything else that requires a USB connection. I've been on Microsoft's site for the better part of the day. I've updated my computer a few times but it hasn't helped. Went to Intel's site because they manufactured ports, but they sent me back to Microsoft. What else can I do to get my ports working? I don't have the XP disk, so I can't look to that for help.

2007-06-12 13:06:22 · 5 answers · asked by jewelsr4ever2000 1 in Computers & Internet Hardware Add-ons

5 answers

There is a possibility it is not the port. Read this.

Problem With USB Port – Can’t Reinstall USB Device – Plug & Play Problem
- With Windows Plug & Play feature, Windows is supposed to recognize any device plugged into a USB port -- the problem is after it recognizes something once, Plug & Play will never again try to install that device. You need to erase all memory of the device (printer etc) from the computer.
- Right-click on My Computer, cl Properties, click Hardware, click Device Manager.
- Click on the plus sign next to “Universal Serial Bus.” Look for the problem device’s name and right-click. Now Remove. Restart and reinstall.
Source: Article by James Coates, Chicago Tribune.

Note: I found that if I did not go through the “safely remove” procedure before unplugging a USB device, the computer did not recognize another item. I had to reinsert the first item, “safely remove,” then plug in another item. This must be like shutting down for USBs.

2007-06-12 13:12:43 · answer #1 · answered by TheHumbleOne 7 · 0 0

hi andrea until eventually eventually you're utilizing a legacy version of living abode abode windows like living abode abode windows ninety 8 theres no way you could delete your usb keyboard and mouse drivers.... or on an similar time once you do delete drivers (for any gadget ) they are going to be reinstalled right away even as living abode abode windows restarts ( truly vista and living abode abode windows 7 ) heres what to do..... first and bigger verify your keyboard and mouse are acceptable equipped interior the shrink again of your computing gadget...there might want to wish to be a lot of spare usb ports on the rear of your computing gadget even inspite of the indisputable fact that when you're operating in want of usb ports you could also use any spare the front usb ports as immediately because the usb keyboard and mouse are acceptable equipped you could want to restart( or commence up ) the computing gadget or maybe as living abode abode windows a lot it is going to understand the usb keyboard and mouse as new instruments and installation the perfect drivers and firmware if the usb keyboard and mouse has any further useful elements then you truly might want to might want to wish to position in numerous software to run those,even inspite of the indisputable fact that the uncomplicated useful elements of your keyboard and mouse will paintings useful with the default living abode abode windows drivers i desire this has helped andrea,even inspite of the indisputable fact that any topics enable me understand reliable fulfillment !

2016-11-23 15:39:15 · answer #2 · answered by crompton 4 · 0 0

Sorry but the only possible solution is to make sure that your motherboard supports 2.0 usb hubs.You need to make sure of this. Or if you have a used computer parts store you can get another motherboard that will accept 2.0 usb .

2007-06-12 13:35:28 · answer #3 · answered by dvdkindred 1 · 0 0

you can download one from the internet and when it asks for the installation cd choose a specific location and choose the file you downloaded

2007-06-12 13:09:22 · answer #4 · answered by Spaceman Spiff 2 · 0 0

what are you plugging in? you need a driver for that product.

Ex: printer, ipod, etc.

2007-06-12 13:10:12 · answer #5 · answered by Jaspreet R 2 · 0 0

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