computer help?

Question

my comuter freezes. it just stops working the mouse isntmoving and there's no sound. itsjust a picture on the screen and no matter howlong i wait, it's mot doing anything. my friend told me that maybe i have nofree space. so i checked that and i only used half of it. and itsnot a virus, because its not connected to internet andi havent installed any illegal cds.
i play sims 2, and i noticed thatit started freezing when i installed sims1 cd. but it was a legal maxis game.
cansomeone please tell me what to do?

Answer 1

As mentioned before, the first thing I'd check is to see whether or not your computer meets the absolute minimum requirements of your game. And we're talking that it meets EVERYTHING. Adequate processor, ample RAM, enough hard drive space, etc. If the computer doesn't meet one or more of the requirements, then you'll either have to upgrade your computer, or uninstall the game.

The first thing to do, if you were a client of mine, and I was sitting at your computer checking the system out, (assuming your computer passes the minimum requirements), go into Safe mode (hit F5 repeatedly when first powering up your pc - it'll ask you what mode to boot into). Once in Safe Mode, start doublechecking hardware settings (use Device Manager - Right-click My Computer, go to Properties, then Hardware Tab, then Device Manager button). In the Device Manager, verify that all hardware is working properly, nothing is disabled, or that there are no "Unknown Devices". Essentially, you're looking for little yellow or red marks next to any entry, such as CD-ROM, Modem, Audio Controllers, etc.

If everything checks out fine, then I'd be uninstalling the game, which should resolve your concern. And that's provided nothing else was installed on your computer, any anything changed. If after uninstalling the game, and it still freezes up, then, as was suggested before, a System Restore might be your next step.

To do a System Restore:

1. Go to Programs, then Accessories, then System Tools - choose System Restore (Assuming you have Win XP).
2. Once you're at the System Restore screen, tell the computer you're doing a System Restore, and then choose from the calendar on the left a date that is prior to your computer being messed up. Be certain that you remember your computer running fine before you select a date. And bear in mind, the dates displayed are there after the computer typically does critical updates, or a piece of software was installed, etc. Some clients of mine have tons of dates to choose from, some hardly any at all.

Your computer will take about 15 minutes (depending on speed of pc) and then reboot. This typically will resolve most problems with computers.

Hope this helps! Good luck!

Answer 2

Try to do a system restore to the time before you installed Sims 1. If your RAM is only 512Mb or less and you have integrated graphics that share from system RAM, better increase RAM.

Answer 3

Is your system relatively old? Does it support the minimum requirement of the game? If it does, try to check if some parts have come loose inside the CPU. Most probably you need to upgrade your RAM.