my tomtom one is eight weeks oldand it wont turn on?

Question

how do i fix my problem

Answer 1

Is it charged? If so return it to where you bought it, TomTom are first class with repairs and problems.

Answer 2

I have hears that allot of these tomtom one have problems.
My friend has had 2 in the past 6 weeks I think if everyone who has problems with them should email watchdog ask the to look into them. I run tomtom 5 on my iPAQ and have never had a problem.

Answer 3

Try resetting it first. Use a straightened paperclip to push the reset button on the back.

Leave it to charge overnight and try it again in the morning.

If it still isn't responding, pack it up and contact the retailer for information.

Typically, within 30 days of purchase, you are entitled to a straight replacement.

Over thirty days and within one year, the unit may be replaced free-of-charge at the discretion of the retailer but most often they advise you to send it back to the manufacturer.

Don;t forget to get insurance when you post it - it could prove expensive if it got lost in the post. Ask at the post office for details - they usually insure stuff up to £500 for a few pounds. And make sure to ask to have it signed for at the other end. Then you can track it with the receipt you are given by the post office.

Answer 4

Get a paperclip & push in the small RESET button on the bottom. Fixes 99% of all problems.

Answer 5

sometimes they can go really flat where the carcharger doesn't seem to bring them back up..anyhoooo try pluging it into your computer via usb cabl and try swithing it on hopefully that will kick it back into shape.This worked for me..If not Id consider bringing it back..

Answer 6

Take it back and get a refund. I've had three Tom Toms and they all went wrong.