I'll write in bullet points to save space, and less confusing. Need any more info, ask.
1. Needed a car. Went to carcraft, bought a car off them. £100 deposit, £2,900 cash, and £2,500 finance off them. Contract signed, and drove home.
2. When I bought the car, it cam with their 3 month warrenty, and I bought another 3 years off them, on top of that.
3. One and half months later, the engine blew up on motorway. I took it to them, they said it needs a new engine, and they will fix it. I said fine. One and half months into their warrenty.
5. 9 weeks later I still havent got my car back. In theory, there warrenty has ran out, and its running on mine now. I am paying for a car I dont have, nothing
6 I want to cancel the agreement, but looking at the contract, it says I have to pay half the finance to cancel, which means bye to my £3000.
Do I have a right to ask for it back on the grounds that I feel they are incompetent, and have failed me on their part of the agreement of a seller?
2007-06-12 06:41:08 · 4 answers · asked by Anonymous in Business & Finance ➔ Other - Business & Finance
9 weeks and no car is excessive!
Get a Lawer and sue them!!
2007-06-12 06:45:43 · answer #1 · answered by mes210 4 · 0⤊ 0⤋
I don't see how you can get out of the contract without paying the penalty. However, why is it taking so long to fix your car? Is there some reason they can't give you a loaner car while yours is being repaired? Have you asked for one? Additionally, the law here in the States, and likely GB, too, provides that repairs must be completed within a "reasonable time". If this isn't done, then legal actions can be taken.
Also, extended warranties are generally an insurance policy of sorts with a third party insurance company involved. If that is the case here, then contact that party, explain the situation, and see if they would still pay if you were to have the car moved to another mechanic.
2007-06-12 06:56:20 · answer #2 · answered by Tom K 7 · 0⤊ 0⤋
Probably not. You may, however, be on solid grounds for insisting that they provide you a rental to use while yours is being fixed.
2007-06-12 06:44:24 · answer #3 · answered by gabluesmanxlt 5 · 0⤊ 0⤋
I would speak to a solicitor who is familiar with these cases - it is close to fraud, and they definitely did not honour their contract.
2007-06-12 06:45:43 · answer #4 · answered by Anonymous · 0⤊ 0⤋