i returned a phone to a shop in luton it was sent to be repaird it came back as unrepairible the phone was in perfect condition except it would not charge they wont replace the phone or give me my money back ithink this is a discrace i bought this phone for my son who has special needs i am a pensioner who cant afford an other£50
2007-06-09 18:50:11 · 16 answers · asked by john s 1 in Politics & Government ➔ Law & Ethics
Of course you can, no one's stopping you
2007-06-09 18:54:48 · answer #1 · answered by Anonymous · 3⤊ 0⤋
heres how to do it. Firstly, make a sign stating something like 'the customer service and aftercare here is rubbish' but nothing vulgar or offensive as that could get you arrested. write or print out some leaflets detailing your experiences and hand them out. Dont try and stop people going into the shop or they can sue you. After youve been doing this for an hour or so the shop manager will probably come out and offer you any phone you want. It might also help if you call the local paper or radio station and theyll feature you! Good luck!!
2007-06-09 21:41:43 · answer #2 · answered by vdv_desantnik 6 · 2⤊ 0⤋
As long as you do not cause an obstruction of the Highway (includes pavement) or a breach of the peace there is no problem.
Keep walking up and down and you are simply a pedestrian walking, not an obstruction.
Protest peacefully while making your point and you are not breaching the peace.
Go for it, stand up for your rights, I suspect you will get a new phone very soon after your protest starts. The shop may make a business decision that it's cheaper to settle with you than loose a days trade!
2007-06-09 21:22:40 · answer #3 · answered by Captain Sarcasm 5 · 3⤊ 0⤋
You most certainly can petition outside a shop. The pavement outside belongs to the public and not to the shop owner or keeper.
If the police ask you to move on, then I'm think it best to do so. However, you have rights as a citizen and one of your rights is to freely express yourself by way of demonstration and by petitioning the public to support you and your campaign.
I would go even further and write to your local newspaper and get your story into the hands of the TV stations and so on. Also get it noted on any website where lots of people will be able to read about it and give you support.
This is just the start. Soon, with good luck, your campaign will build and others who have suffered at the hands of this infamous company will come forward and help you.
You have rights and one of your rights is to return shoddy goods to any supplier and get your money back. If you have the original receipt of purchase you are standing on solid ground. Go to your Citizens Advice Bureau [CAB] and get free legal advice on what to do and also your rights to campaign to draw attention to the infamous shop etc.
Good luck.
2007-06-09 19:22:01 · answer #4 · answered by Anonymous · 5⤊ 0⤋
How long have you had the phone? They have a duty under the Sale of Goods Act to ensure that it was fit for purpose when they sold it - if it wouldn't charge straight away then it was not fit. Trading Standards will help here.
Furthermore, if it is still under guarantee then they either fix it or replace it, in addition to your legal rights.
I'd start with Citizens Advice, they're pretty switched on when it comes to this sort of thing
2007-06-09 20:55:50 · answer #5 · answered by champer 7 · 2⤊ 0⤋
The phone was not suitable for the purpose for which it was bought if it would not charge.
Therefore, the shop should have offered you a replacement, as is your right under the Sale of Goods Act.
Either go to the Citizens Advice or see a solicitor. If you see a solicitor it won't cost you anything for a half hour session.
The shop has acted illegally. Good luck with whatever you decide to do.
2007-06-09 19:27:08 · answer #6 · answered by Nexus6 6 · 6⤊ 0⤋
How old is the 'phone??? - Is it still within its guarantee period?? If so, If they can't repair the 'phone, then you are either entitled to a full replacement or your money back in accordance with the Sale of Goods Act.
If the shop will not do either of these things then perhaps you need to contact the Trading Standards Officer - every local authority has one and ask them to intevene and negotiate on your behalf.
2007-06-09 20:17:35 · answer #7 · answered by ? 5 · 5⤊ 0⤋
Picketing will only bring you trouble. You should contact WHICH the consumers advice centre for appropriate legal action. You could also seek legal advice if you feel that, as a pensioner, you have been taken advantage of, or even bullied. You could even phone your local radio station, or go to your local newspaper. No business likes bad publicity.
2007-06-09 19:58:17 · answer #8 · answered by Barry K 5 · 3⤊ 0⤋
You can picket legally (I have several times and learned the hard way 2 times) if you abide by several laws.
1. If you use a sign, it cannot impede anyones way.
2. You can only use your voice at normal levels. no bullhorn or ? without a permit.
3. You cannot impede patrons from entering/exiting the store.
4. No defamation. Just say they are unfair to customers. If you talk one on one with folks, then you can tell them what happened. This is considered a conversation, not a statement.
5. ALWAYS check local laws!
2007-06-09 19:02:10 · answer #9 · answered by jaydubb 3 · 7⤊ 0⤋
Check with your community, you may need a permit to picket. Generally though as long as you don't interfere with his business (i.e. keep people from entering or leaving his store) you should be fine.
2007-06-09 18:57:08 · answer #10 · answered by Atavacron 5 · 2⤊ 0⤋
you deffinately can, but just becareful you could probably get arrested or jus moved away. u shud call the main manufacturer instead of the store. im sure they will help you.
2007-06-09 18:56:13 · answer #11 · answered by gameobird 1 · 3⤊ 0⤋