No notice of package delivery?

Question

I have been having problems with packages being delieved. In the past the delivery person (UPS, USPS, Fex-Ex, etc.) has rung the doorbell. Now I notice that the delivery person is not ringing the doorbell and I must keep tabs on my tracking number.

I am irked because I had a package arrive today--my entire family was home and no one rang the doorbell. Not only that, the box was open, but thankfully none of the contents had been stolen. This could have been prevented if someone had just rang or knocked! I have the tracking number and everything--has anyone tried contacting customer service of any of the above and had their situation improve?

Answer 1

I had this problem before. If you can contact the local delivery office directly, sometimes they are able to put a note on your file and the drivers get the idea after a while.

I also had good results by posting "DELIVERY - Please ring bell" - this actually seemed to help more since there are lots of different delivery people. (Post office, UPS, and FedEx)

I COMPLETELY understand the frustration - I was home and would get the notices w/o the door being rung (occasionally I would hear footsteps and RACE to the door - when I talked to the delivery person, that would help - but there are just too many different ones to catch them all!)

And, YES, it's doubly frustrating when the boxes are damaged or tampered with! You don't know if that is how it was delivered or if it happened on your doorstep! (although, in my experience, if it IS damaged upon delivery, the delivery person DOESN'T want to ring the bell - it takes too long to get the okay to drop it and they aren't the ones who handle damage claims etc, etc. That was the one instance where they wouldn't ring even if normally they would!)

Hope that helps!

Answer 2

No - but perhaps you may want to discuss it with them.

You could post a note asking delivery to ring doorbell......non?