Problems with my wireless, after updated with new security. ???

Question

Had problems with a virus. Got it fixed by Geek Squad and installed Spy Sweeper and Trend Micro Antivirus. I was able to connect to my wireless before the security installation. Now I just get notifications it cannot connect. Someone suggested to reinstall my wireless......how do I do that? Or is my new security blocking my wireless connection. Suggestions greatly appreciated. - Thanks from the Computer illiterate

Ok, I tried disabling my Trend Antivirus and connecting. No such luck. So now I assume I must reinstall..........how do I do that? (P.S. on wireless button doesn't even work??)

Answer 1

Check the trendmicro settings. I use them they have one version (internet suite) which keeps wireless from connecting unless you allow it in the settings! It is a good program but does need to be setup properly.

The other option is to disable it temporarily and see if you connect, If you do connect with it disabled you know for a fact it needs to be configured to work.