They are trying to charge us for an insurance charge, which was for the previous tenant. And they didn't inform us that our rent was due, and now have charged us interest. Plus when we ring them they are rude and uninformative. Does anyone know what our rights our and who we can complain to?
2007-06-08 06:44:00 · 4 answers · asked by Anonymous in Politics & Government ➔ Law & Ethics
Your rights and liabilities are contained in your lease.
You should have a copy. If you have a mortgage your mortgager will let you examine them for a fee.
I would suggest that you may need legal advice but is thre cost greater than the amount in dispute
I think if you are in UK you can get 30 minutes legal advice undrer the green card system for a nominal fee. don't waste his time get as much documentation as you can first
2007-06-08 06:56:47 · answer #1 · answered by Scouse 7 · 0⤊ 0⤋
Oh you have a nightmare scenario there.They can only charge you for what is due to them.I would pay the rent now and get it recorded.Get your solicitor to check your lease and explain all the the possible charges that may be applicable to your lease .If you have a ruthless company you will have to be very careful as they can fleece you so you must know the law as it applies to your situation. There is an ombudsman that deals with these issues and of course arbitration to settle disputes but the less disputes the better.Get as much info as you can about the lease and the company.Also see if you can try buy the freehold or a share in it.. goo luck
2007-06-08 06:55:39 · answer #2 · answered by JOHN F 2 · 0⤊ 0⤋
Firstly don't ring, write always, that way questions have to be answered and there is a record if it goes to court.
Secondly, they don't have to tell you when the rent is due, you should know and make timely payments (standing order NOT direct debit|) If you paid late they probably are able to charge you interest, read your lease.
If in doubt write to them and ask what is payable for the next twelve months and when it is due.
Insurance from the previous tennancy, I don't see anyway that you could be liable for this so write to them and tell them so.
Always be polite in your letters (no matter how you feel) remember they might end up in court.
2007-06-11 12:32:25 · answer #3 · answered by streetblitzer 3 · 0⤊ 0⤋
I am a leaseholder and i had a problem with my shareholders certificate, the management company refused to deal with my complaints about their lack of maintenance, i told them they were in breach of contract. They promptly told me there was no contract to be breached as i was not a shareholder as no certificate had yet been issued.....that's OK as its the management company that are supposed to issue it! This prompted war. They threatened me with court etc needless to say they didn't win.
I contacted the Leasehold Advisory Service to help me with my problem. It is a free service and these guys know everything there is to know about Leasehold Law
http://www.lease-advice.org/
Good luck i now what buggers freeholders and management companies can be.
2007-06-08 07:00:05 · answer #4 · answered by rose 3 · 0⤊ 0⤋