2007-06-07 05:02:42 · 4 answers · asked by hayyou94509 2 in Cars & Transportation ➔ Other - Cars & Transportation
They don't have any competition, so they don't have to strive for good customer service, better products, whatever....
Monopolies aren't good for the consumer- all they do is create stagnation, crappy customer service/products.... A free economy is best for the consumer.
2007-06-07 05:11:28 · answer #1 · answered by Yoda's Duck 6 · 1⤊ 0⤋
I hate to say this but it is almost always that way. However when I was in Viriginia the Charlottesville DMV was the nicest place and people there were trying to be really helpfull.
2007-06-07 05:11:34 · answer #2 · answered by John Paul 7 · 0⤊ 0⤋
Because their operation is not one searching to win over people with their excellent customer service. They are not Neiman Marcus, they do not need your patronage to enable their company to survive, you need them. Side note: You are dealing with the State Government.
2007-06-07 11:37:35 · answer #3 · answered by Anonymous · 0⤊ 0⤋
No competition is correct. They really don't care how long the customer waits to be helped.
2007-06-07 05:14:01 · answer #4 · answered by MR.MR. 1 · 0⤊ 0⤋