I suspect that my laptop has a worm. I don't know how I got it and I don't know the name of the worm. It removed files from my antivirus, so I had to unistall it in order to reinstall it, but my laptop doesn't let me. It also removed files from Spybot Search & Destroy, and I didn't delete any files and the same thing happened with Avast. Does anyone know how to get rid of it?
2007-06-07 04:24:43 · 6 answers · asked by Dita 5 in Computers & Internet ➔ Security
Try scanning in safe mode with network.
Tap F8 when booting your computer. Choose safe mode with network.
Start in safe mode with network.
Start -> Run: and type iexplore http://www.bitdefender.com/scan8/ie.html... (Enter/OK)
Scan your computer.
If you fin something; delete it. Restart and do the same again. When the scanner finds nothing this scan is finish.
Reboot again in safe mode with network.
Start -> Run: type iexplore http://www.ewido.com/en (Enter/OK)
Scan your computer.
If you fin something; delete it. Restart and do the same again. When the scanner find nothing this scan is finish.
NOTE: Do not surf the net or open any programs when doing this scans. This because you can start spyware/adware/viruses manually.
Now your computer are clean and you can reboot back to normal mode.
Now you need to download some security.
Download the new free version of Ad Aware http://www.lavasoftusa.com/products/ad_a...
and Spybot-S&D http://www.safer-networking.org/en/index...
Download a free antivirus program like AVG, Avast or BitDefender.
http://free.grisoft.com/doc/1
http://www.avast.com/
http://www.bitdefender.com/product-14-en...
Also have a firewall. ZoneAlarm has a free one http://www.zonealarm.com/store/content/c...
*NOTE: Only have one antivirus program and one firewall installed on your computer. Anti-adware/spyware are ok to have more of.
2007-06-07 04:33:28 · answer #1 · answered by Anonymous · 1⤊ 0⤋
Either one of these program will remove and kill the worm. Suggest you download both as they are free.
Superantispyware, known to find what all other anitspyware will miss. http://www.superantispyware.com
A2Squard Malware out of Austria. Download their free version and you will be protected from, rogue dialers, worms, malware, keyloggers, trace spyware and rouge cookies.
http://www.emsisoft.com
AdAware SE Personal out of Sweden. This antispyware company has been around since computers became commerical. In June of this year they will come out with a brand new version. Right now it is beta testing. Download their free home for personal use. http://www.lavasoft.com
All of these program I have listed for you use little or no resources.
Minddoctor, France
Please excuse my english.
2007-06-07 04:50:23 · answer #2 · answered by MINDDOCTOR 7 · 1⤊ 0⤋
Nod32 works. i've got not tried Kaspersky, F-preserve, or any AV application in a whilst however. sidestep Norton and Mcafee. they only perpetuate the themes. next time, create a image of your problematic force while it incredibly is sparkling and virus-loose. Then each time problems get up, in simple terms positioned that image returned on. much less complicated than removing viruses and trojans.
2017-01-10 18:00:05 · answer #3 · answered by brintley 4 · 0⤊ 0⤋
Bad bug there ,ya gotta reformat.
2007-06-07 04:33:12 · answer #4 · answered by thresher 7 · 0⤊ 3⤋
use and interned antivirus
use this one http://www.pandasoftware.com/products/activescan
2007-06-07 04:33:45 · answer #5 · answered by AZUL SUAVE 3 · 0⤊ 0⤋
reformat your computer, it gets rid of everything!
2007-06-07 04:31:53 · answer #6 · answered by bb 4 · 0⤊ 3⤋