Best broadband package?

Question

My mother has a new computer and needs to use e:mail for her job. Her telephone company is OneTel. She is in Northants, UK. She is an absolute technophobe. I have tried setting her up with tiscali and that is difficult to log on to, so, need something else. Please suggest something simple for her. Light user. Thanking you in anticipation of answers. Computer is a Packard Bell with Windows Vista.

Answer 1

Virgin cable is great & doesn't have all the fair usage policies found with the ADSL ISPs.

It's a straight network connection through to the internet, so, there are no Dial Up Networking configurations, usernames or passwords to worry about.

The modem even has a Standyby button. Press to turn the internet off & on effectively.

You can't get an easier set up & it's a lot faster than ADSL to

:0)

Answer 2

If your mother is a light user, then I would suggest that Broadband is false economy. Broadband's main advantage, of course, is the speed and that you can use phone for talking at the same time as being online, but if you don't use internet for hours on end each day, why pay a subscription fee monthly when perhaps dial up will cost far less. I suggest she stays as dial up for the first quarter till she gets first phone bill. If the internet charge exceeds what the minimum broadband monthly rate would be, then fine, change to Broadband - and I can't fault BT - but if the charges for internet use are minimal, what's her priority, cost or speed etc.

Answer 3

I use Talk talk,i pay on average about £27.00 for my phone calls line rental and the broadband is free.At first i had loads of problems with it.But my mate put me a new phone socket in and i got a new modem from Talk talk and now everything is fine.I will say though that the customer service was a bit bad,but they are supposed to be improving that now.If you have a Carphone warehouse near where you live i would go in there and order it instead of ringing them up.They seem to get stuff done quicker for you that way.I'm not that good at setting stuff up on a pc but i must say setting up my Talk talk broadband was very easy.You just follow the instructions on the cd that comes with your modem. http://www.talktalk.co.uk I also have a Packard bell pc

Answer 4

I use talktalk and we have just switched our Grandparents onto it too. They can take over the line rental and the phone and then you get broadband free. We pay around £30 a month which is for line rental, all phone calls and broadband.
The only down side is that a lot of people Say's it takes ages to get it set up with talktalk, I can honestly say it took us around 3 weeks and our Grandparents have taken 4 weeks.
I hope this helps you a little bit.
Good look.
P.S DON'T USE ONETEL, WE PAID TO CANCEL THE CONTRACT IT WAS THAT BAD!!!!!!!!

Answer 5

If you go for a cable broadband provider such as virgin they will send an engineer to install the service and it's pretty straight forward from there. If you want to look at the most appropriate packages for your mother's broadband use try this broadband calculator: http://www.broadband-expert.co.uk/broadband/broadband-wizard.php which will recommend broadband packages based on your requirements.

Hope this helps.

Answer 6

they all provide the same srevice (internet access),so for the basics just go for the cheapest option or see if it is a better deal to get a package