I recently ordered a tankless hot water heater (Rennai R35i PLUS). When I picked it up I was informed that I also needed an installation kit that cost half as much as the unit. In my opinion, any required accessory that costs more than 10 percent of any original item should come with the original item and the cost adjusted accordingly. This is a almost a "bait and switch". I might have decided on a different manufacturer if I had known I was going to get hit with a 50% price increase. What does this kit actually do?
2007-06-06 04:59:06 · 2 answers · asked by specplusoh 2 in Home & Garden ➔ Maintenance & Repairs
I hope you didnt get a electric unit since this usually requires a service upgrade due to the high amperage
2007-06-06 11:31:03 · answer #1 · answered by brndnh721 3 · 0⤊ 0⤋
I tried to find this brand online and found the name spelled two different ways (Rennai and Rinnai). Seem to be the same company. I would guess that if this is a gas unit, the installation kit is the ducting. The kits are not mentioned on either web site. Neither is your Model number. I found 85i and 53i.
2007-06-06 06:01:38 · answer #2 · answered by sensible_man 7 · 0⤊ 0⤋