Human Resource Question?

Question

Working on trying to change the attitudes of a department of people who are a demoralized by years of negative thinking. In a situation where conversation moves to the personal negative, where discussion revolves around the things co-workers do or say that some find offensive, how do we change the direction of that conversation to a. make it not appropriate to slam our associates, and b. how to change the direction to in fact support the positive aspects of disparate personalities.
Example: "I hate how associate A does a certain thing! This really bugs me!" How can that be turned around to be: "Associate A is really good at performing this/these tasks! He/she is really unique! How best to give him/her a pat on the back within the realm of the department?" I believe that the more we can convert the negative habit of slamming our associates and turning that conversation to the positive the more habitual those positive strokes will become allowing morale to soar. Input please.

Answer 1

.....Sounds like they have a pattern of being critical with each other. If it were me, I'd have a meeting to do two things...
1. Table the issue and ask them to adopt group norms to respect and support each other and to make feedback the standard way to express discontent with each other's actions - instead of slamming, criticism or talking behind each other's backs.
2. Give them instruction and practice in the skill of behavioral feedback. The skill involves the following -
- Say something positive about the individual related to the area of concern
- Describe the problem behavior - specific observable behavior
- Explain why it's a problem - the adverse consequences
- Describe the desired behavior - specific observable behavior
- Ask for commitment to these expectations
- Express support, confidence or encouragement

Answer 2

The first thing you need to do is find at least one co-worker who supports your cause, and then go about asking other co-workers these questions:

1. What is the mission statement of our company?
2. Do you agree with this mission, or are there things about it you would like to change?

When everyone is on board with the mission of your department, you will find a much more supportive working environment! Individuals who choose not to concur with the mission will be considered the outcasts, and will have to either change their attitude or leave the company.

Good luck!

Answer 3

human source progression -prepared studying activities arranged interior of a company as a fashion to strengthen overall performance and/or very own enhance for the purpose of recovering the interest, the guy, and/or the enterprise it is expounded to Human source administration -- a field which includes HR analyze and wisdom structures, union/hard artwork relatives, worker counsel, repayment/advantages, determination and staffing, overall performance administration structures, HR making plans, and enterprise/interest layout

Answer 4

While you can certainly try inhouse techniques, outside training and consultants help better in these situations. Try reshuffling and mixing some fresh blood. Good luck.

Answer 5

You can't control another person's behavior although I appreciate you wanting to influence it for the better.

You haven't worked in HR long, have you?