My nephew applied for a passport 13 weeks ago. They (the post office in the small town in Wisconsin) told him that it would take 10 weeks maximum. Also - the government website states that it will take a maximum of 10 weeks to get a passport. He wanted to pay for the two week "express passport" - but the P.O. advised him not to do that and assured him he'd have the passport in time for his trip which was 13 weeks away.
After 10 weeks - the passport hadn't come. He called (and waited on hold for hours each time - not an exaggeration) and was given the run around. Finally they told him he could go to Chicago 3 days - before his trip to get the passport made. He called again when it was three days away to confirm that info - and was told there were no appointments until June 17th (two weeks after he needed to leave). He had to change the ticket. It cost him $100.00 - and a bunch of time and effort.
What's up with this branch of the government that they can't get things done?
2007-06-04
19:10:20
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5 answers
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asked by
liddabet
6
in
Politics & Government
➔ Other - Politics & Government