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I have Windows XP. I went to open word doc and in bottom right hand corner saw a msg. saying some file was corrupt and to run check disk. I did that. Question during check disk asked if I wanted to convert files - I said yes. People said that should be fine. I got message saying that file could not be fixed or truncated.

I went to reboot and now my screen saver is missing - its just a black screen. The task bar at bottom - the icons are blacked out. If I put my cursor over some of the icons I can see the description. Start up button, I cannot see nor can I see any options from the start up button. I can see all icons on my desktop. I open internet and I see the webpage, but the URL browser is blacked out. If i position cursor right I can change the URL address.

I was told to use the Windows XP Recovery Disk - any other thoughts? Will this work?

Thanks in advance!

2007-06-04 04:48:15 · 6 answers · asked by Jackie P 1 in Computers & Internet Other - Computers

6 answers

The advice you received to use the XP Recovery Disk is the best. Unless you have intimate knowledge of which files have been corrupted and can restore them from a backup source, I'd go the XP Recovery Disk route. You might want to consider purchasing a USB hard drive and backing up your system to it. I use Acronis and backup up to a big USB attached hard disk every Friday night from 11:30 PM. It simply saves a lot of headaches and heartbreak when something happens to your hard drive.

2007-06-04 04:59:24 · answer #1 · answered by Anonymous · 0 0

OK... couple thoughts. 1. Any abnormal shutdowns recently? 2. Any electrical storms or outages that might have hit your machine recently? Is this a laptop or desktop? Recovery disk may or may not work, depending on whether the hard drive has suffered any physical damage. Using a utility like Chkdsk may make the problem worse, rather than better. What it will do, to protect you in future, is prevent you from storing more content in an unusable area of the hard drive. Not always so fortunate for repairing damage already done.. good luck.

2007-06-08 03:47:56 · answer #2 · answered by steve s 3 · 0 0

If a System Restore does not work....

If you can get to the Control Panel, go to the User icon and create a new user account on the PC. Log off and come back in with the new account. Hopefully you get the standard desktop, icons, etc.

Go to the "c:\documents and settings" folder and look for a sub folder with your old log in name. Inside that you will find your old "My Documents", Favorites (bookmarks), Desktop, etc. Copy over the things you need to the new accound (also a sub folder in c:\docs & settings).

Sounds like something happened to the system files within that old account. Once you get the new account up and working, and are sure you have everything you need from the old account (wait a week to be sure), then you can delete the old account to free up hard drive space.

2007-06-04 04:58:30 · answer #3 · answered by dewcoons 7 · 0 0

Did you try a system restore yet?
If you're unfamiliar with it go to Start / All Programs / Accessories/System Tools / System Restore.
Recovery Disk should do the trick if the above doesn't help. good luck

2007-06-04 05:00:50 · answer #4 · answered by fxnut 1 · 0 0

If IE is your in common terms browser, you does no longer have any way of downloading a clean replica. The Trojan is living on your computer in a separate report and the possibilities are high that deleting IE does no longer do away with it. once you load up your new replica of IE, it would grow to be contaminated and the registry might exchange.

2017-01-10 12:30:33 · answer #5 · answered by nicolaevitsch 4 · 0 0

Do a system restore, located in accessories, system tools

2007-06-04 04:56:46 · answer #6 · answered by kevrigger 5 · 0 0

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