Micros-Fidelio is a supplier of business solutions. They can be used for hospitality industry, retail, cruise, even governments. The Fidelio software helps the hospitality industry to integrate their points of sale like room charging, restaurants, bars, boutiques, etc.
This saves time in compiling all the customers's datas like their preferences, their bills in various points of sale, etc so they can check out from the hotel in a relatively short time.
From my point of view, it's all about customer satisfaction. If the customers are satisfied, they might come back to the same hotel. And the software, in this case Fidelio, helps the hotel in achieving that satisfaction.
2007-06-04 03:30:35
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answer #2
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answered by ira a 4
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