it crashed twice. 1st time, it went to a black screen that says restart normally but it just keep restarting and going back to the same place.and it went to a blue screen that has codes on it. CAN'T GET TO THE MAIN DESKTOP. he fixed it by putting a disc in and fixed it. it was normal. it crashed again months later but this time he tried to fix it the same way, but it didn't work. its a compaq.
2007-06-02 19:13:00 · 7 answers · asked by Alexander 6 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Most of the time it is a software problem rather than a hardware one. Your OS could be damaged. Reformat should be a last resort. If you have someone who could help you repair your Win XP, try this:
http://www.informationweek.com/shared/printableArticle.jhtml?articleID=189400897
2007-06-02 19:40:34 · answer #1 · answered by Karz 7 · 0⤊ 0⤋
If this is a new laptop and still under warranty, go back to the vendor.
Claim warranty.., file a complaint.
Normally, HP/Compaq have a very good after sales service.
Don't bother trying to fix it yourself if it is still under warranty.
:)
2007-06-02 22:17:35 · answer #2 · answered by MorpheuzNeo 2 · 0⤊ 0⤋
Manytimes this happened when there is a problem with the Ram. specially the blue screen comes where the ram is bad... try opening the Ram cover and reinstall the ram after cleaning it.
2007-06-02 19:27:55 · answer #3 · answered by kapil goel 1 · 0⤊ 0⤋
Why don't you just format it ? :D thats the easier way you can make it work again :D seems like there are some missed files in the Operating System you are using ! :) is it Windows ? :O
2007-06-02 19:17:26 · answer #4 · answered by 1 1 · 0⤊ 0⤋
Take it to Geek Squad and if u get up and running, download this backup program, https://mozy.com/registration/free
it gives u 2 gb free!
2007-06-02 19:17:36 · answer #5 · answered by Ryan 013 2 · 0⤊ 0⤋
u need 2 give some more symptoms u observe
try visiting forum below and post detail of ur problem with all specificaions
http://forum.notebookreview.com/index.php
2007-06-02 19:19:51 · answer #6 · answered by ░▼►◄♥nEo░▼►◄♥ 2 · 0⤊ 0⤋
its a compaq.
2007-06-02 19:17:01 · answer #7 · answered by hemdawg526 2 · 0⤊ 0⤋