I need to contact the HSBC Dubai Customer Service Manager to report some major issues I had and was caught up between internal rivalries between HSBC staff at a Dubai service center. I dont want to use the CONTACT US on their website, as I know the mails will be scrapped. Please advice guys !!
2007-06-02 08:30:55 · 3 answers · asked by dxb_guy 2 in Travel ➔ Africa & Middle East ➔ United Arab Emirates
If you are currently residing in Dubai, I would suggest you to contact the HSBC branch manager personally where you are maintain the account to report your pathetic incident.
As you mentioned it will not be “reached” to the concerned if you are trying to send the message or reporting the customer service.
All the best.
2007-06-02 22:08:50 · answer #1 · answered by Zain 7 · 3⤊ 0⤋
i used to work for HSBC, don't try to contact dubai hsbc, contact the head office of HSBC international in london to get results,
no one will care about you in dubai it must come from HSBC london,
a customer came to request an ATM card in dubai, they treated him badly, so he called london, and HSBC in london called dubai, they all started runinng around trying to solve the problem, the branch manger went to the clients home to give him his ATM card at 1am that night with a big sorry,
i recomend that you change your bank, pick an international bank, don't ever do your banking with a local bank
HSBC in the middle east is loosing ground
top Executives are leaving HSBC middle east and its Subsidiary SABB (saudi british bank), always when you see that top Executives are leaving, it is a strong sign of Trouble (hence enron)
2007-06-03 16:24:59 · answer #2 · answered by lastinv 2 · 0⤊ 0⤋
Good luck!. Bank Customer Service in UAE is at its worst.
Spinneys, Trade Centre Road - Bur Dubai
Tel: Toll free 800 4440 within the UAE or + 971 4 2288007 from outside the UAE
Fax: 04 3523913
Spinneys, Mercato Centre - Jumeirah Beach Road
Tel: Toll free 800 4440 within the UAE or + 971 4 2288007 from outside the UAE
Fax: 04 3441095
Above Customer Service Centres are open:
Saturday - Thursday from 8:00am to 10:00pm and
Friday from 2:00pm to 10:00pm
Bank Street - Business Centre, Khalid Bin Al Waleed Street (Opposite Burjuman)
Tel: Toll free 800 4440 within the UAE or + 971 4 2288007 from outside the UAE
Fax: 04 4059789
Al Attar Business Tower building - Sheikh Zayed Road
Tel: Toll free 800 4440 within the UAE or + 971 4 2288007 from outside the UAE
Fax: 04 3291909
Garhoud Views Building - opposite Emirates Aviation College, Garhoud Road
Tel: Toll free 800 4440 within the UAE or + 971 4 2288007 from outside the UAE
Fax: 04 2832435
Above Customer Service Centres are open:
Saturday - Thursday from 8:00am to 10:00pm
IBN Battuta Mall (@ The Jebel Ali Gardens) - Sheikh Zayed Road
Tel: Toll free 800 4440 within the UAE or + 971 4 2288007 from outside the UAE
Fax: 04 3685091
Customer Service Centre in IBN Battuta Mall is open:
Saturday - Thursday from 9:00am to 10:00pm and
Friday from 2:00pm to 10:00pm
2007-06-03 02:47:52 · answer #3 · answered by battgirl 7 · 2⤊ 0⤋