2007-06-02 01:44:14 · 6 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
If you have an AV, run it! If not, you may need to boot to safe mode (tapping F8 when rebooting pc) and see if you can remove it or locate it from there. Are you sure its the virus that is not allowing the connection? Can you ping www.yahoo.com from a command window?
2007-06-02 01:47:40 · answer #1 · answered by John K 6 · 0⤊ 0⤋
First of all are u sure ur laptop is infected....sometimes it so happens that the ISP server is infected which refuses connection..
step1)check with ur pals who use the same ISP if they have the same problem
step2) If not check ur modem...or dailer... "ever heard of hardware viruses" this may be he case......
step3)Run a good antivirus...(u shud have already done this by now) make sure it is an updated antivirus
step4)Run some antispayware,malware,registry mechanic programs
step5)if still there is problem then format....dude no other go
good luck
2007-06-02 08:47:37 · answer #2 · answered by Pradeep 3 · 0⤊ 0⤋
If you already have an antivirus program installed and updated with the latest definitions, then you may want to run a virus scan and try to delete anything that is says is infected.
Also, you may want to run a spyware scanner program to try and rid yourself of any spyware that you may have also.
If you don't have any of these, you can purchase Norton and McAfee from stores such as Best Buy I believe.
Also, you can download the anti-spyware program from the Internet on another computer and then burn it to a CD. From that point, you can install it to your laptop and you're good to go.
Good luck and please stay safe!
2007-06-02 08:50:47 · answer #3 · answered by Jamie 7 · 0⤊ 0⤋
dont worry..
Just go to any Cyber CAfe or internet cafe.
Go to avast.com
Download a application to directly scan your pc without installing the antivirus onto your laptop.BY using a Usb flash drive. (aswclnr.exe)
this will solve your problem temporaryly, so after that u can access the web.
Go N updated your antivirus database properly. Next search the virus name n download its cure.
That should fix it.
Good luck :P
2007-06-02 08:53:54 · answer #4 · answered by mD z 2 · 0⤊ 0⤋
Start in safe mode with networking by pressing F8 during boot. Then download and update virus and spyware scanners. Run the scans and you should be able to restart normally.
2007-06-02 08:49:05 · answer #5 · answered by Anonymous · 0⤊ 0⤋
you should get norton antivirus
2007-06-02 08:47:01 · answer #6 · answered by drew 1 · 0⤊ 0⤋