HELP Trojan.Frogexer!gen :( im sad?

Question

when i start up my windows XP and i connect to internet then it just showss up my antivirus in Symantec antivirus..... The trojan is always deleted but how do i stop it? how do i stop from getting in my computer?? :((

Answer 1

Dont download bad software, watch your surfing habits. Most trojans are spread through peer to peer like limewire and bearshare. If morton cant get rid of it, youre going to have to completely wipe out your system. Back up data only, do not back up anythng that you got through P2P. If you was a dish, then let the dog, lick it, is it clean, or did it just get reinfected? Right, then dont put more bad stuff on the computer again.

Answer 2

2

Answer 3

Discovered: June 23, 2006
Updated: February 8, 2007 2:48:43 PM
Type: Trojan
Systems Affected: Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

Update the virus definitions.
Run a full system scan.
Submit the files to Symantec Security Response.

For specific details on each of these steps, read the following instructions.

1. To update the virus definitions
A generic detection can often occur if the antivirus program discovers a threat, but does not have the latest definitions. In these cases, you should download the latest definitions, then run the scan again.

The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the document: Virus Definitions (Intelligent Updater). The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

2. To scan for the infected files
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.
For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.
Run a full system scan.
If the files previously detected as generic are now detected as another threat, please read the threats writeup for removal instructions.
If the files are still detected as this generic threat, continue with the next step.

3. To submit the files to Symantec Security Response
Symantec Security Response suggests that you submit any files that are detected as generic to Symantec Security Response.
Quarantine and send a suspected file to Security Response
1 Start Norton AntiVirus.
If you have Norton Internet Security or Norton SystemWorks, then start that program and click Norton AntiVirus.
2 In the left pane, click Reports.

3 In the right pane, click whichever of the following that you see:

View Norton Quarantine and Restore
View Quarantined Items
View Report



4 Click Add Item, and then select the file that you want to place in Quarantine.
5 Click Add.
The file appears in the right pane of the Quarantine window.
6 In the right pane, select the file that you want to submit.
7 On the menu bar, click Submit Item.

8 When the Scan and Deliver wizard appears, click Next.
9 Click Yes if you are asked, "Would you like to submit this file today?
10 Click Next.
11 In each of the next three panels, fill in the contact information and click Next.
12 Check the information for accuracy in the Review panel, and then click Next.
13 In the Thank You panel, click Finish.
Your virus sample is sent to Symantec Security Response. You will receive the results by email.

Answer 4

If you know when it first popped up:

Do a system restore (Click Start, Help and Support and then click "Undo changes to your computer with System Restore")
Select a date before the virus occured and it should send your computer back to the date before the virus arrived.

If you don't, click on run, type cleanmgr and then click ok. It should clean out unnecessary files. After, do a virus scan and when the trojan pops up, look at the file where it was found. Delete the file or folder at its source.

Answer 5

Hi,
You should use "NoAdware".It's very effective.I don't have anymore problems with spyware,pop-up,Trojan or viruses.Now, you can download and try for FREE.Check it out here:
http://simurl.com/dipdef

Answer 6

here is info from symantec