hi, my dell laptop came pre installed with windows. And it messed up, so i brought a copy of ebay nd it come with a key.
Now i get a notice saying its not genuine....
what can i do to validate my old key?
it is stuck under the laptop.
2007-05-31 23:42:52 · 5 answers · asked by the_simple_life 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
If both copies of XP are the same version then use your disk but the key from the original.
There is a key update tool at http://www.microsoft.com/genuine/selfhelp/PKUInstructions.aspx
You can try this first using the original key.
2007-05-31 23:50:24 · answer #1 · answered by Mike C 6 · 0⤊ 0⤋
Stuck?
You got jipped on eBay. Good luck. You should have gotten a restore CD from Dell.
2007-06-01 06:46:24 · answer #2 · answered by George W 6 · 0⤊ 0⤋
Unless its teh same version matching whats on the COA sticker, you cant.
You will need a CD thats the same as COA, ie, XP Home needs a XP Home OEM CD.
2007-06-01 06:47:49 · answer #3 · answered by Cupcake 7 · 0⤊ 0⤋
call dell who need to provide a new issue of XP
2007-06-01 06:45:14 · answer #4 · answered by Anonymous · 0⤊ 2⤋
try ringing windows itsself and asking them the problem if not try looking on serials.ws you will frind new keys there. good luck
2007-06-01 06:47:02 · answer #5 · answered by kianpeaches 2 · 0⤊ 2⤋