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It was recommended to put in the chest. Ok, I did all this. Now, what? Do I delete them and if so how do I do it? It shows an icon, refresh, why would I want to refresh those viruses? Just confused and do not want those viruses in my computer.
PLEASE HELP!

2007-05-31 08:33:37 · 7 answers · asked by pattycakes 2 in Computers & Internet Security

7 answers

The above answers are correct but for the very best answer I suggest going to or E-mail Avast at
Technical Support
ALWIL Software provides full technical support for all its products and can be contacted via the following methods. Unfortunately, we do not provide telephone support.
The best way to contact us with problems is via e-mail, when sending an e-mail please include the following:
• Which version of avast! you have on your U3 smart drive
• What operating system you are using on the host computer
• What your basic hardware configuration is
• What other security software, if any, you use
• What any error message says
• What was the system doing at the time of the problem (i.e. how would you produce the problem again)
If possible, please also provide a screenshot and any other further information which you feel is relevant to the problem.


E-mail
support@avast.com
Website
http://www.avast.com

2007-05-31 08:50:28 · answer #1 · answered by DOUGLAS M 6 · 0 0

2

2016-08-27 17:46:56 · answer #2 · answered by ? 3 · 0 0

leave them in the chest for a few days to make sure they havent damaged your pc if all goes well after 2-3 days delete them from the chest, dont worry, when they are in the chest they cannot do any harm, they are isolated,i use avast

2007-05-31 09:19:37 · answer #3 · answered by D McC 7 · 0 0

After you delete those viruses, when you refresh it means AVAST will run recheck your system again.

2007-05-31 08:43:14 · answer #4 · answered by steven25t 7 · 0 0

If you are unsure you can also go to the McAfee website, they have a free scan offer.

2007-05-31 08:47:35 · answer #5 · answered by Belgariad 6 · 0 0

They are disabled before entering the chest, so its safe

2007-05-31 08:36:24 · answer #6 · answered by Cupcake 7 · 0 0

Quarantine them

2007-05-31 08:37:14 · answer #7 · answered by Carlloss 2 · 0 0

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