my mother has a friend who has just been put into nursing home.he is paying £600 a month to stay there but the care is very poor.whilst on a visit an old lady who cannot go to the toilet herself was pressing the button to call one of the staff but they did not reply.as it happens she lost control and accidentaly had a poo in her underwear.and because of this the staff left her in that state for four hours.also the friend we were visiting has told us of numerous things saying that the staff do not care for the people and will only do sumthing wen they can be bothered.is there anything to help this matter?
2007-05-31 06:44:53 · 12 answers · asked by cfcbluesgirl 3 in Health ➔ General Health Care ➔ Other - General Health Care
Report them to social services straight away. They have to have a license to operate and it can be revoked they are really bad.
2007-05-31 06:47:49 · answer #1 · answered by Nicola B 1 · 2⤊ 0⤋
The correct approach is to report it first of all to the home Manager.The chances are that it happened in her/his absence.If the manager does nothing about it report it to Social Services.All Nursing and Residential homes in the UK by law have to display somewhere on the premises details of their governing body and who to get in touch with when there is an incident or complaint.If the gentlemans family can't find this information on display they are within their rights to ask for it.I'm sure the Home Manager will be shocked when told of the incident and has the power to dismiss the culprit(s) immediately.
2007-05-31 08:03:33 · answer #2 · answered by chezliz 6 · 0⤊ 0⤋
report this to the manager...if nothing is done then you can request the name and contact number of what is called the area operations manager.again if nothing is done there is another contact you can go to they are called cisci these people go around the homes making sure everything is in working order and things are up to date.there number and address is in the yellow pages etc....the elderly should not be treated like this and deserve alot better than what alot of them are getting.the amount they pay to be looked after is disgusting...they work all their life to be put into a place that costs an arm and a leg and dont get the care they should.....
good luck i hope you get the help you need
2007-05-31 07:03:18 · answer #3 · answered by only me 3 · 0⤊ 0⤋
I'm sure the UK regulates nursing homes as the US does, therefor this should be reported immediately. Get the families of other residents to do the same. Unfortunately, I've heard bad things about nursing homes in general. They need to offer better pay and incentives to attract better employees. I don't know if you can afford a better home, maybe there's government assistance to keep your friends mother at home. Best wishes to you.
2007-05-31 06:59:42 · answer #4 · answered by tom 3 · 0⤊ 0⤋
All nursing homes are the same. What the deal is is that nursing assistants have the most contact with the patient and alot harder job than the nurse but the nurse gets the better pay
2007-05-31 09:49:08 · answer #5 · answered by Traci L 1 · 0⤊ 0⤋
it sounds like you are in the UK, and I don't know what laws pertain to your nursing homes. In the united states we have government departments that can close down a nursing home for poor care.
2007-05-31 06:49:55 · answer #6 · answered by essentiallysolo 7 · 0⤊ 0⤋
Complain to the manager and make sure that these people are properly looked after in a dignified manner, we will all be old one day!
2007-05-31 06:52:37 · answer #7 · answered by Beatlemaniac 4 · 0⤊ 0⤋
Contact social services
2007-05-31 06:55:52 · answer #8 · answered by Anonymous · 1⤊ 0⤋
These incidents MUST be reported, God only knows what else is going on here!!! I would report this to the police as soon as possible.
2007-05-31 06:48:19 · answer #9 · answered by Nickynackynoo 6 · 0⤊ 0⤋
Report it to the Nusing home management or your local member of parliament or ombudsman. It's wrong. We don't choose to get old and incontinent - it just happens. It should happen with dignity.
Please make sure your friend does something.
2007-05-31 21:37:52 · answer #10 · answered by Anonymous · 0⤊ 0⤋