Has anybody ever taken their PC to the geek squad at bestbuy?

Question

What was your experience? My PC has two viruses on it that I can't remove and it runs slowly. Its about 3 years old. Is it worth saving?

Answer 1

if none of these options work i suggest reformatting and reinstalling your windows Operating system. You will need to back up your important files first. I dont think anyone should used geek squad on their home pcs. it costs way too much . you can buy 2 new hard drives for the price they charge.

Answer 2

Before you take the PC in, try the following.

First, edit and tell us the names of the viruses if you can, Each one is cleaned differently.

Then reboot your computer in Safe Mode (turn it on and begin to repeatedly press the F8 key until you get a screen that offers you the Safe Mode option) and then run your virus scanners. Often it can clean things in Safe Mode that it can not in regular mode. When done, reboot the PC to return to regular mode.

If you do decide to take the PC into Geek Squad (or anywhere else), I strongly recommend that you back up on CD/DVD or something else OUTSIDE of your computer any music, pictures, documents, etc. that you want to keep. I have seen too many times where techs (not just Geek Squad) and "fixed" viruses formatting the hard drive and reinstalling Windows. If they do that, all your music, pictures, etc are gone.

Good luck...and repost with the virus names....

Answer 3

Save your important data to a cd or an external hard drive and then do a complete repartition and reformat the hard drive, and ur computer is going to be as good as new. Its very easy, remember there are geeker than the geek squad here.

Good Luck

Answer 4

Yes, Central California.

Answer 5

Yea..

Start your computer in Safe mode, it'll be REALLY SLOW, and try to get it rid of it using AVG or w/e virus program you're using. This is the one of the best options for you or call geek squad or someone else you know, who's good with computers

GeekSquad service is quite pricey....it's worth it....good service....(internet+wireless set-up, computer clean up, etc etc...)

Answer 6

So, you couldn't remove a few little viruses from your computer yourself. You must be a full-time member of the pompous patrol.

Answer 7

Yes it is worth saving
Try the following
http://www.avast.com/eng/download-avast-home.html
Install, choose to scan when next restart.

Answer 8

it is worth saving
try this:
http://housecall.trendmicro.com

don't take it anywhere until you have exhausted all options to repair it yourself. I have not heard good things about geeksquad at all.

Answer 9

you dont need to spend money
-Free registry cleaners or trials -

http://www.snapfiles.com/get/easy-cleane...
http://www.majorgeeks.com/download460.ht...
http://www.iobit.com/advancedwindowscare...
http://www.eusing.com/window_washer/wind...
http://www.eusing.com/free_registry_clea...
http://www.abexo.com/free-registry-clean...
http://ccleaner.com/

free virus programs etc
http://www.kiete.com/download/security/index.html
http://security.yahoo.com/
http://www.basicspywaretips.com/spywareremovaltool.html
FREE VIRUS PROTECTION
http://free.grisoft.com/freeweb.php/doc/5390/1ng/us/tp1/v5#avg-anti-spyware-free
http://onecare.live.com/site/en-us/default.htm
http://www.spybot.info/
http://www.pctools.com/free-antivirus/
http://superantispyware.com/
http://mypchelp.blogspot.com/2006/10/essential-free-internet-security.html
http://www.microsoft.com/protect/computer/spyware/default.mspx

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these steps below will help clean up your computer and make it faster
In Internet explorer at top of window select tools - then delete browser history
- then another box will open - select delete all- this will not remove your book marks
-Then close explorer then open again .At first pages will be slow once
and then will load fast after it loads 1 time.Also email etc you will have to sign in 1 time with pass word etc.
This will create new cookies.

Also go to start at bottom of on task bar.
click start 1 time then select find or search depending on your operating system.
Select all files and folders - then type in defrag and click search.When icons come up double click
and new box will come up - select analyze then you will see how fragmented you are -
then choose defrag.You can put this program on your desk top by right clicking on the icon you found in search for defrag.
Right click choose create short cut.This will put a short cut on your desk top.Then you can use as needed in future.
------------------------------------------

find search delete history
on key boad press ctlr H
no software needed
you have what you need
find search delete history
on key board press ctlr h
In Internet explorer at top of window select tools
then delete browser history - then another box will open - select delete all- this will not remove your book marks
Then close explorer then open again .At first pages will be slow once
and then will load fast after it loads 1 time.Also email etc you will have to sign in 1 time with pass word etc.
This will create new cookies.
Also go to start at bottom of on task bar.click start 1 time then select find or search depending on your operating system.
Select all files and folders - then type in defrag and click search.When icons come up double click and new box will come up
select analyze then you will see how fragmented you are - then choose defrag.You can put this program on your desk top
by right clicking on the icon you found in search for defrag.
Right click choose create short cut.This will put a short cut on your desk top.Then you can use as needed in future.
if you want book marks removed click on star at top of screen
right click the ones you don"t want choose delete
GO TO THIS SITE TO
http://onecare.live.com/site/en-us/default.htm

SEARCH
type in disk clean up
go start on blue bar (task bar)
choose search or find
then choose all files and folders
type in word you are looking for
when you see these icons
double click on them until you find what you are looking for
so you dont have to do this again
go back to same icon
right click
choose create short cut on desk top
close all windows
a new icon will be on your desk top
click to open