This is what I have installed right now and it keeps finding infected files and deleting them, but I wonder if another program would find the heart of the problem so these files would stop getting infected in the first place. It's removing the infected files, but doesn't seem to be removing the virus. It's called Win32/Relfeer.B The problem is that I've switched antivirus programs before and it's just such a big headache with programs not being able to work together and causing conflicts... Does this program not remove viruses? Is it limited in that respect that it will only detect and remove the infected files? What should I do...
2007-05-30 07:18:03 · 2 answers · asked by Marianne D 7 in Computers & Internet ➔ Security
Scan again and try and remove in safe mode.
In general, Windows does not allow the deletion of files when they are in use. However, Safe Mode will only load a minimum amount of drivers and services to run Windows, making removal a better bet. Scan again and attempt to delete while your computer is in safe mode.
To access Safe Mode, reboot then repeatedly press the F8 key at the first screen. When finished removing that pest, reboot again to return to normal mode.
2007-05-30 07:33:55 · answer #1 · answered by Anonymous · 0⤊ 0⤋
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2016-08-27 08:47:54 · answer #2 · answered by Emily 3 · 0⤊ 0⤋