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hi, tried downloading zone alarm to my laptop several times. the download is stopping with the message: vsmon.exe - This application has failed to start because zpy.dll was not found. Re-installing the application may fix this problem.

2007-05-28 16:33:12 · 3 answers · asked by Anonymous in Computers & Internet Security

Tried to download from zonelabs directly as sugested but same thing happened. As well as the alert message i also get this:

"Setup is unable to log into the TrueVector. Use service manager to shut down the TrueVector service and re-start installation programme".

2007-05-28 18:39:46 · update #1

3 answers

Your problem is discussed here:

http://forums.zonealarm.com/zonelabs/board/message?board.id=inst&message.id=51346

Do you mean the download is stopping, or the installation? If it's the download, you must be doing it via a previously-downloaded setup program (I've never used ZoneAlarm, so I'm guessing here). If this is the case, then try downloading and installing using their standalone installer (which I assume they have). A standalone download cannot be giving you the error message that you're seeing.

2007-05-28 16:49:33 · answer #1 · answered by Mark S, JPAA 7 · 0 0

2

2016-08-27 18:55:01 · answer #2 · answered by ? 3 · 0 0

You don't state what the recent security question was??.

I have used the free zone alarm for atleast ten years and always installs without problems.

http://www.zonealarm.com

Download again the free home for personal use. This program even when a new version comes out will perform an automatic download and install over the old version.

Minddoctor, France

2007-05-28 16:38:53 · answer #3 · answered by MINDDOCTOR 7 · 0 0

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