How do I rid my computer of the Trojan horse virus Generic4.BO? And how do I recover from the damage incurred?

Question

My antivirus program AVG free edition reports threath of trojan horse Generic4.BO but the program cannot heal or remove the file. Additionally, my CD drives (two installed) are now useless and My Compurer, after a few clicks, stops responding. I have tried uninstalling and reinstalling the two drives to no avail. And no can any previous restore points be installed. Any help would be appreciated

Answer 1

System Restore is useless here. It will only restore the virus, along with your settings for that restore point. Unfortunately, the best course of action here is to reformat your system. Hopefully, you have a backup. If not, you can make one, but be warned that you MAY backup the virus itself. DON'T USE THE SYSTEM BACKUP. Do it manually, and burn your files to CD (Pick the files then right click>send to CD). Otherwise, you will DEFINITELY back the virus up, and you'll just end up reloading it onto your newly formatted system. Use a program like KillDisk (free) to scrub the hard drive, as the virus is most likey living in sector 0 (boot sector), and the standard Windows reformat typically will not rewrite that sector. After using KillDisk, boot to the Windows CD and reformat again using the NTFS file system, then reinstall Windows. Good as new! After all that is complete, restore your files from your backup CDs. Hopefully, the virus was not embedded in anything within your docs or anything else, and you are fine. If, after restoring your files, the virus rears it's ugly head again, it's somewhere within your backup! Consider the data lost, trash the CDs, and perform all the steps listed above again, MINUS reloading the backup, of course. Good luck!

Answer 2

Have you updated your spyware/virus protection lately? Go to the manufacturer that offers whatever virus protection you have and get the updates. They are usually free. DO NOT click on anything you see like "removes adware and spyware" from companies you don't recognize or from pop-ups. They are often forms of viruses themselves, even though they market as the solution to your problem they just cause you a lot more new problems.

Answer 3

Try running "online scanner", from Kerparsky of Russia, rated # 1 in the world for virus detections.

http://www.kaspersky.com/virusscanner

The scan will not conflict with your existing antivirus. May take upto two hours to scan your entire system from their servers, depending on how many running processes you have and how many program you have installed.

Will scan and destroy the virus in real time. Suggest that you reboot after the complete scan.

http://www.kaspersky.com/virusscanner

Minddoctor, France

Answer 4

Restart the computer in safe mode (Keep tapping F8 when it boots) and then run a full scan. That should do it because it will prevent the virus from starting so AVG can get rid of it.

Answer 5

try running these two great programs, ( one is a very great antispyware) www.cnet.com ,,,,,,,superantispyware program
then get the windows advantage from www.iobot.com ( this program, scans, fixes things wrong and so much more).
I hope these help good luck

Answer 6

For all computer related problems please check out
http://computer-probs.blogspot.com/
It not only gives complete solutions but also offers
free downloads of effective softwares which can detect
and eliminate all spy ware /virus /ad ware /Trojans completely.