for real operators?
2007-05-25 06:18:47 · 3 answers · asked by Anonymous in Entertainment & Music ➔ Polls & Surveys
aaahhh yes ..I rather have a human !!!!!!!!!
2007-05-25 06:29:29 · answer #1 · answered by Derby 6 · 0⤊ 0⤋
I think a lot more companies are starting to use computerized phone services. Am I a fan, that depends on whose on the other end getting replaced. If it is someone over in India that I can't understand, and they can't understand me and my problem, then Yea I am all for it, could probably get further with an automated system. But if it's replacing someone that speaks and understands proper english then I would rather have the person.
2007-05-25 06:29:12 · answer #2 · answered by catmomiam 4 · 0⤊ 0⤋
Of course they are. Automated systems don't get paid $10.45, have a union, medical leave, vacations, and worker's comp. In another ten years, no one will know about an operator anymore than we know about wheelmen and barrelmakers today.
As a former operator, I wish they would bring back the position. I believe the good PR of actually reaching a person would improve business 100%. And some of us would be thrilled to have the job.
2007-05-25 06:48:50 · answer #3 · answered by Jess 7 · 0⤊ 0⤋