Does anyone know how I can get rid of the rogue spyware called Malware from my laptop with WindowsXP?

Question

I have already tried uninstall from Control Panal and Norton's uninstall disc. It is very pernicious and embedded. I don't want to have to back up all my files and wipe my drive clean and re-install everything, but I'm getting desperate. Help!

Answer 1

Malware is a generic term. It is not the name of the infection.

Malware is software designed to infiltrate or damage a computer system without the owner's informed consent. It is a portmanteau of the words "malicious" and "software". The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.

Many normal computer users are however still unfamiliar with the term, and most never use it. Instead, "(computer) virus" is used in common parlance and often in the general media to describe all kinds of malware. Another term that has been recently coined for malware is badware, perhaps due to the anti-malware initiative Stopbadware or corruption of the term "malware".

Per
http://en.wikipedia.org/wiki/Malware

Software is considered malware based on the perceived intent of the creator rather than any particular features. It includes computer viruses, worms, trojan horses, spyware, dishonest adware, and other malicious and unwanted software. In law, malware is sometimes known as a computer contaminant, for instance in the legal codes of California, West Virginia, and several other U.S. states.[1]

Malware should not be confused with defective software, that is, software which has a legitimate purpose but contains harmful bugs.
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Since you do not have a clue what you have got you need to take the shotgun approach and try just about everything and hope it fixes what you have.

If you follow all the following steps it should get rid of your problem and prevent future problems. All programs listed are free.
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Update your antivirus and run a full scan in safe mode

If you do not have full time (active) virus protection install (only one) all are excellent:

AVG Antivirus 7.5 Free Edition
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10669237.html?tag=lst-0-1
or
Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html
or
AOL Active Virus Shield
http://www.activevirusshield.com/antivirus/freeav/index.adp
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Install Windows Defender (full time spyware protection)
Perform a full scan.
http://www.microsoft.com/athome/security/spyware/software/default.mspx
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Install the following five programs and run weekly or at least monthly. You need all five. They will greatly increase your protection. They are not a substitute for full time spyware and virus protection.

Ad-Aware SE Personal (update + full scan)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php

Spybot Search & Destroy (update + immunize + scan)
Do not enable Tea Timer and SDHelper
After installation: update + scan + immunize
http://www.safer-networking.org/en/mirrors/index.html

SpywareBlaster: Update then open and click “enable all protection”.
http://www.javacoolsoftware.com/spywareblaster.html

SUPERAntiSpyware free version: (update + scan)
http://www.superantispyware.com/

CCleaner: Do not install toolbar option
Removes tracking cookies, unneeded files, history
In options.
Set to run when computer starts.
Place cookies you want to keep in save list
http://www.ccleaner.com/
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Note if a scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.

In severe cases your system restore files will also be infected. In these cases you will need to turn off system restore to prevent malware hiding in the system restore files and reinfecting the computer during removal or during a future system restore. Turning off system restore deletes the system restore files.

Right click on "my computer"> Properties > System Restore Tab > Check box turn off system restore

After the malware is removed turn on system restore.
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Run this time only

CWShredder: run
http://www.trendmicro.com/cwshredder/

Roguefix.bat
http://www.internetinspiration.co.uk/roguefix.htm#uninstall

Shoot The Messenger
http://www.grc.com/stm/shootthemessenger.htm

SmitFraudFix
http://www.geekstogo.com/forum/How_to_use_SmitFraudFix-t109268.html

Vundo Fix and
VirtumundoBegone (if VundoFix does not work)
http://www.bleepingcomputer.com/forums/topic18610.html

VX2 tool for Ad-Aware and run tool (Install and run)
http://www.lavasoftusa.com/support/securitycenter/vx2_cleaner.php

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Additional run this time and monthly.

Microsoft Update "Custom Mode" install everything
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

Microsoft OneCare Live, run “full service scan”
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports
http://onecare.live.com/site/en-us/default.htm

Malicious Software Removal Tool (run “full scan”)
http://www.microsoft.com/security/malwareremove/default.mspx
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RootkitRevealer v1.71
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx

Rootkit Removal Guide
http://safecomputing.umn.edu/guides/scan_unhackme.html

Rootkits Removers
Pick any 2 install and run one each month

AVG Anti-Rootkit
http://www.grisoft.com/doc/products-avg-anti-rootkit-update-app-art/?ver=1.1.0.29

F-Secure BlackLight
http://www.f-secure.com/blacklight/

Sophos Anti-Rootkit
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
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Online Free Scanners:
Run Trend Micro, Kaspersky, and Panda Scan now.
Run a different one each month.

Trend Micro: HouseCall Free Scan (removes what it finds)
http://housecall.trendmicro.com/
BitDefender Online Scanner http://www.bitdefender.com/scan8/ie.html
Kaspersky Labs Online Scanner http://www.kaspersky.com/virusscanner
McAfee http://us.mcafee.com/root/mfs/default.asp?affid=294
Panda ActiveScan Free Online Scanner http://www.pandasoftware.com/products/activescan?
Symantic Online Scanner http://security.symantec.com/sscv6/ssc_eula.asp?langid=ie&venid=sym&plfid=23&pkj=ALUFRHYTINMHDKDCWLL&vc_scanstate=2
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Additional Information read:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
http://wiki.castlecops.com/Malware_Prevention:_Prevent_Re-infection
http://www.castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
http://aumha.org/a/quickfix.htm
http://aumha.org/secure.htm
http://aumha.org/a/parasite.php
http://www.castlecops.com/t102301-Hijackthis_Guidelines_Read_Before_Posting.html
http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-updated-important-read-before-posting-log.html
http://forum.aumha.org/viewtopic.php?t=4075&sid=901703d08c2ace31389ffef2d84b6607

Answer 2

2

Answer 3

Hi. Persistent malware has probably modified the registry. Try ' WindowsCare ". http://www.iobit.com/AdvancedWindowsCarePersonal/index.html

Answer 4

Go here download and install run program

Answer 5

http://www.avast.com