hi i recently refinanced both my first and second into a new loan both with countrywide homeloans. I just recived a new payment notice for the new one, then i got a bill for the my old 1st i just ignored it untill i got a call reminding me to pay my mortgage "old first". i looked on line at my accounts the 2nd showed pd and full but the first was still open. I called the customer service line and they said that dont worry about it, it is all being processed. Last night i looked on line too summit a payment for my new payment and i noticed it showed paid in full, i clicked on the history it showed it was pd but the escrow account was like -9k. I called them today again and they told me dont worry about it as it was part of the closing agreement. they told me both of my accounts are satisfied.
any concerns with this?
2007-05-22 15:19:51 · 2 answers · asked by Anonymous in Business & Finance ➔ Renting & Real Estate
You probably have no need to be concerned, given that it does take a bit of time for all the paperwork to catch up with what is shown online for your accounts.
However, I would recommend regular monitoring of those online accounts to insure that no paperwork SNAFU occurred. If this does not resolve itself in ten days at the most, I would encourage some serious calls to CountryWide to insure that the situation is being properly handled. Do not be afraid to ask for the name and extension number of the person(s) to whom you speak.
Good Luck !
2007-05-22 15:29:57 · answer #1 · answered by acermill 7 · 0⤊ 0⤋
Contact Countrywide Home Loans and tell them you want a letter from them stating your !st Trust Deed and your 2nd Trust Deed have been paid in full. You can also go to the County Recorder for the County that you live and talk to them. Make sure you take your copy of your Deed of Trust that you recently paid off. If you don't get your answer that you are requesting contact the Board of Real Estate and ask them what you should. I have worked for a Mortgage Co in the past and when you refinanced they have to record the new Deed of Trust. That office should have everything as satisfied except for the new loan. I am now a Notary Public Certified Loan Signing Agent and see this alot. As far the the escrow balance, check your loan documents and on the Estimated Closing Statement and other documents in your set of copies and there should be an explanation there. If not, I suggest calling your Loan Officer or Countrywide and asking them about it. Good Luck
2007-05-22 15:52:01 · answer #2 · answered by Connie E 1 · 0⤊ 0⤋