2007-05-22 15:19:21 · 32 answers · asked by Anonymous in Entertainment & Music ➔ Polls & Surveys
politely look the lady in the eyes and say." you are a crack ho bit ch! and you can take your ugly a s s out of the store cuz we don't get paid enough to be barrage with you verbal abuse and antics. step or we will have security escort you out." now have a nice day.
2007-05-22 15:31:02 · answer #1 · answered by Anonymous · 0⤊ 1⤋
first of all tell the customer you will handle the problem.have the customer go with you to your office and find out from him what the problem is.its probaly something simple like something needs to be exchanged for another size or its broken and doesnt work and he wants his money back.if thats the case honor your customer by doing an exchange or a refund and let him know in the future if there is a problem to come see you.you are the store manager and you will handle it and to not shout or treat your employees badly anymore.let him know you appreciate his business but he must respect the people who work for you or he will not be welcome back in your store.if this person is still disrespectful and acting badly call the cops.good luck.
2007-05-22 15:32:15 · answer #2 · answered by dixie58 7 · 1⤊ 0⤋
tell the customer to lower his voice and give them the number to customer service and if the person continues on tell him u will have to call the police or security cause they cant b in the store acting a fool
2007-05-22 15:25:14 · answer #3 · answered by kita079 4 · 0⤊ 0⤋
hey mate, whatever you do, don't patronise the customer or be rude or show anger in anyway, they'll just do it back, make sure you get a word in with out cutting them of, just say 'i understand what your saying but......', speak calmly, make sure you always have the train of thought that your there to help the customer and that your the one doing them a favour. that way the customer will read that in your tone of voice, just make sure you dont actually say, 'hey i'm doing you a favour here'. also on't blame anyone but yourself even if it wasn't really your fault, and apologise but not too much.
2007-05-30 15:20:32 · answer #4 · answered by Anonymous · 0⤊ 0⤋
I would call security or the police. They are trained to handle situations like that. Try and have a good day.
2007-05-30 13:48:25 · answer #5 · answered by Lady 5 · 0⤊ 0⤋
Tell him to leave. A private business reserves the right to refuse service to anyone, especially someone who treats the employees in that manner.
2007-05-22 15:23:41 · answer #6 · answered by Anonymous · 0⤊ 0⤋
simply help the customer and then tell them that if they are not going to respect staff they have to leave.
2007-05-30 13:49:41 · answer #7 · answered by qnikkigoodez 2 · 0⤊ 0⤋
Kindly inform him that you will be happy to assist him WHEN and ONLY WHEN he calms down. If he won't calm down, then call the cops. In fact, call them before you even talk to him, they can always be canceled. Better to have them on their way just in case. Good luck.
2007-05-22 15:29:56 · answer #8 · answered by johN p. aka-Hey you. 7 · 0⤊ 0⤋
Ask the customer what happened. That is the job for you.
2007-05-22 15:23:02 · answer #9 · answered by Anonymous · 1⤊ 0⤋
calmly talk to the customer and try to find out the problem and see if you can't reach an agreement that will satisfy every one concerned
2007-05-30 08:36:22 · answer #10 · answered by Ronni 6 · 0⤊ 0⤋