Dell Laptop Battery Not Present?

Question

I have a Dell Inspiron 630m that I have owned since new for 10 months. Three months ago the original battery (53Whr) started to die and was only holding a charge for about 15 minutes.

So I purchased a new larger 80Whr battery over ebay which was working great and holding a charge for about 4 hours. However, after 3 weeks I turned my laptop on and the battery indicator light was pulsing and it said the battery was not present.

I returned it to the store and was given a new battery - however it was the same story. Worked well for three weeks and now exactly the same problem.

I have flashed my bios to MXC051 A04, cleaned the points on both laptop and battery and have tried reseating it - but nothing has worked. Any suggestions??

Thanks for your help!!

Answer 1

I would guess that the charging circuit is malfunctioning and killing your batteries, you probably should send the whole computer in for service. I hope it is still under warranty. It seems unlikely you'd get three bad batteries, and the computer is the common element.

Answer 2

Sounds like something in the computer is either preventing the battery from charging properly or may be running the battery down.

Having tried a few batteries, it is rather unlikely that all of them are defective.

The system should have a one year warranty. Contact Dell to obtain assistance.

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