I have a '95 Yamaha Virago that has been in the shop for a new starter since May 1. It took a couple days before the diagnosis, then 7 days to get the wrong part, etc etc etc. Had they received the right part, it would be a two-week repair for the most common problem with this year of my bike.
Is this sort of repair time excessive? Typical?
The Virago is my first bike, and this is my first time to deal with repairs. My experience with cars is that nearly any repair can be done the same day. I know that an older bike may require a special part order, so I am struggling with what a reasonable expectation for repair times should be. For all I know, three weeks+ is great service.
In other words, should I look for a different shop the next time I need repairs?
2007-05-22 04:05:58 · 6 answers · asked by dave77459 2 in Cars & Transportation ➔ Motorcycles
Please note, that the shop got the wrong part a week after ordering. However, it was the wrong part so that set back the repair by a further 7-10 days.
Also, after getting the wrong part, it was a couple days before they attempted to install it; work orders seem to take a couple days to make it to the work stage.
2007-05-22 04:55:57 · update #1
Most bikes aren't too difficult to work on if you're a shade tree mechanic. Usually the biggest problem you'll run into is the specialized tools that you'll need. Metric bikes like to use lots of oddball sized nuts & bolts.
If something big goes wrong with my bike I typically figure it being down for two weeks to get parts on order and delivered. There are a lot of good bike forums out there. My FZR forum has saved my **** numerous times from having to buy brand new OEM parts, and eBay as well.
Wouldn't hurt to give your dealer another try. This time of the year is busy for bike repairs. That does seem a bit long to get it back, but if they're swamped I guess you can't hold that against them too much. If it happens again, start looking for another shop.
2007-05-23 02:20:58 · answer #1 · answered by FZR1000 Rider 2 · 0⤊ 0⤋
Yes, I would look for a different shop. They should be able to get any part for a '95 model within two weeks max. I have no trouble getting parts for my '81 Seca at my Yamaha dealer, usually in three or four days.
2007-05-22 04:38:31 · answer #2 · answered by kw13815 4 · 1⤊ 0⤋
Alrighty pop off the front wheel brakes and so on loosen tripel tere clamos slip forks out mus have bike up on somthin or dig hollow lol . any way allen key in bottom of forks should be bumped off drain oil if favor or anticipate more beneficial mess drain bolt on decrease part ,. squess fork down with this bolt out and oil is going to shoot out far . make vast mess any way slip airborne dirt and dirt boot off fork then lower than that snap ring then pull aside sparkling each and every difficulty up opposite diassembly no longer overlook bolts in bottom have brass washing gadget small butterfly gun 3/8 will be ok for tightening fillwith new oil ask broking service for quantity and style I basically use tranny fluid on some and effortless motor oil in others yet thats me on my own stuff . if deisal mech that would prefer to get you there wow after interpreting back im laghing at my own writing sorry
2016-10-18 09:31:11 · answer #3 · answered by forker 4 · 0⤊ 0⤋
Find a different shop.
Because of their first order mistake, they should have over-nighted the part to satisfy their customer.
Contact Yamaha and file a complaint .
http://www.yamaha-motor.com/sport/contactus/home.aspx
Before doing so, ask the shop to compensate you (lower the bill, or give you a free oil change down the road).
If they won't deal, wait till you get your bike out of there till you contact Yamaha.
2007-05-22 05:38:57 · answer #4 · answered by guardrailjim 7 · 1⤊ 1⤋
definitely look for a other repair shop
2007-05-22 05:01:57 · answer #5 · answered by VTR 3 · 1⤊ 0⤋
all depends on how busy the shop is
2007-05-22 05:59:23 · answer #6 · answered by wonderboy n 5 · 0⤊ 0⤋