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I'm a cashier, customer asked for a crisp hundred bill to put in a card as a b-day gift. She gave me 2 $50's and I gave her $100. She immediately handed me back the bill and when I saw it it was only a $10. I used to work at a bank and I was sure that I gave her a crisp Ben Franklin and I told her that I saw Ben Franklin's face on the bill. Then I saw another hundred bill in my drawer laying off to the side and I assumed that I meant to give her that one but I ended up being $90 short. I got scammmmmmmmmmmed! This has never happened to me before and it is driving me crazy. I hope I don't lose my job. I've only been there 1 week.

2007-05-21 06:42:38 · 7 answers · asked by Anonymous in Business & Finance Other - Business & Finance

7 answers

Its called a switch, the customer takes the hundred in one jhand and has the ten in the other , as fast as you give it too them they return it from the opposite hand, and since your mind is on counting the money you never suspect the change, its common in casinos with poker chips, my best advice is never count the change to the customer first, place both the money they want changed on the drawer, count out the change your going to give them on the drawer , then turn to the cutomer and count the change outloud while keeping the 100 on the drawer and in site, if at anytime you feel you have been duped always call your manager over to count your drawer for you, most of the time they will switch your drawer ask the customer to follow them and you may return to your duties knowing your secured.

2007-05-21 06:49:53 · answer #1 · answered by Anonymous · 0 0

Your store should have a policy to not keep such large bills in the drawer. Hopefully there is a camera pointed at your til, and your manager won't fire you. At 7-11, when we get anything larger than a $20, it gets dropped into a safe immediately. The same thing happens when we get 2 or more $20's in a transaction. If the customer needs more change, we have to call the manager to the front. Your boss should be protecting you guys more from theft.

2007-05-21 06:53:02 · answer #2 · answered by lexus 4 · 0 0

Wow, that was a good trick..! I hope you don't lose your job, but in the future, you could tell customers who make special requests like that that you can't do it from your register, but they could go to the office or speak to the manager. (Not sure what type of place you're working at, but I was a supermarket cashier for several years and we would send people to the customer service office for things like this.) Or they could just (gasp) go to the bank!

2007-05-21 06:48:43 · answer #3 · answered by L G 3 · 0 0

I'd just go to my boss and explain the situation. I'm sure it's happened before....

For the future. If I was in your shoes, I'd simply tell the person that you didn't have any crisp bills but that she could get one at the bank...

2007-05-21 06:47:18 · answer #4 · answered by ♥♥The Queen Has Spoken♥♥ 7 · 0 0

It's a very old slight of hand trick, so yeah, I'm sorry to say, but you got scammed. Good luck.

2007-05-21 06:51:01 · answer #5 · answered by Anonymous · 0 0

common scam.

no good deed goes unpunished.

Banks are where people go when they legitimately want a crisp new bill.

2007-05-21 06:46:50 · answer #6 · answered by Anonymous · 0 0

is this a question?

2007-05-21 06:46:24 · answer #7 · answered by Strategic Sourcing Expert 4 · 0 1

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