My computer is acting weird. It is slow to type, the cursor freezes sometimes, programs are slow to run or won't open at all. I keep getting random popups, even when I'm not online. I have Norton Antivirus Free Edition and Zone Alarms. What can I do to get rid of the virus? I don't know how it got on to my computer and I don't know how to get rid of it. Thanks!
2007-05-19 03:20:19 · 10 answers · asked by filmnoirgirl16 3 in Computers & Internet ➔ Security
well all I can say is that I HAVE YOUR SOLUTION! I'm so sorry that you've been infected or that you think you've been infected. If you go to my blog and look for the Spyware Remover that I posted about and then download it it will get rid of all your viruses, spyware, worms and anything else that might put your computer at risk. This is the best trust me, you wont find anything else that does all this and that does it for FREE. It's so good, I'm a computer tech and I use this all the time on customers' computers. Check it out!
---------------------------------------
Computer Help & Tools + FREEBIES
http://helpandtools.blogspot.com
2007-05-19 03:27:14 · answer #1 · answered by Idalia B 2 · 0⤊ 0⤋
This sounds more like spyware then a virus. Download Spybot S&D (Search & Destroy) and Adaware and run both. If the problem is still present, Try downloading AVG anti virus, update it and run a full system sweep. Loose the "Free" Norton. AVG is better.
When your have done all of the above go into the msconfig utility and shut down everything that is loading with windows that you don't need. Leave your firewall and your anti virus on.
2007-05-19 10:27:40 · answer #2 · answered by Ron M 7 · 0⤊ 0⤋
It doesn't necessarily sound like a virus... based on the random popups and the slowness of your computer, i would say you have spyware. Spyware is programs that are downloaded on your computer without your knowledge and they slow it down and are often used to track your information. You should use Spybot: Search and Destroy and Adaware, which are available here: http://www.safer-networking.org/en/download/index.html and here: http://www.lavasoftusa.com/products/ad-aware_se_personal.php
You should run a virus scan with norton to make sure you dont have viruses as well.
2007-05-19 10:32:34 · answer #3 · answered by j 4 · 0⤊ 0⤋
it could be because there is to much junk on it.. spy wear.. and the memories is lacking go to setting control panel then "add and remove programs.. look at the list of programs you have on there .. remove the ones that don't belong..and clean up files... give your computer a clean hard drive
2007-05-19 10:26:06 · answer #4 · answered by CANDY 3 · 0⤊ 0⤋
There are many signs that your computer is infected by viruses. You can find detail informations and the way of getting rid of it at http://www.fixit.in/antivirus.html
2007-05-20 11:48:44 · answer #5 · answered by sweetu 3 · 0⤊ 0⤋
first run only 1
do these things
yahoo virus scan etc online care
http://security.yahoo.com/
FREE VIRUS PROTECTION
http://free.grisoft.com/freeweb.php/doc/5390/1ng/us/tp1/v5#avg-anti-spyware-free
http://onecare.live.com/site/en-us/default.htm
remove unwanted programs
add and remove programs
click start bottom left on task bar
control panel
add and remove programs
find the program(s) you want to remove
choose remove
reinsall if needed
check status as you do it
2007-05-19 11:09:15 · answer #6 · answered by Q&A Answer Mans Retired 7 · 1⤊ 0⤋
Udate your firewall and scan your coputer in safe mode. After you remove virus trojan, I recommend you to use firefox browser. It can prevent viruses such as worm,trojan and etc.The newest official edition of firefox can be downloaded from http://www.mollzia.com/firefox-download.htm
2007-05-22 11:38:38 · answer #7 · answered by huaqi20070224 2 · 0⤊ 0⤋
Go to Norton, SCAN your computer.
2007-05-19 10:24:18 · answer #8 · answered by computerdude523 1 · 0⤊ 0⤋
Update both an run scan with both.
2007-05-19 12:17:21 · answer #9 · answered by Anonymous · 0⤊ 0⤋
I wouls uninstall Norton and Zone Alarm. they slow down your computer. I would use the Windows Firewall and one of the virus protection products below/
You never shouls run two full time (active) virus protecion products at the same time.
Norton anti virus uninstall guidelines!
http://forums.techguy.org/security/566663-norton-anti-virus-uninstall-guidelines.html
Download and run the Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
Use the Norton Removal Tool to remove a failed installation or a damaged Norton product.
You have malware installed on your system. If you follow all the following steps it should get rid of your problem and prevent future problems. All programs listed are free.
---------------------------------------------------------
Update your antivirus and run a full scan in safe mode
If you do not have full time (active) virus protection install (only one) all are excellent:
AVG Antivirus 7.5 Free Edition
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10669237.html?tag=lst-0-1
or
Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html
or
AOL Active Virus Shield
http://www.activevirusshield.com/antivirus/freeav/index.adp
---------------------------------------------------------
Install Windows Defender (full time spyware protection)
Perform a full scan.
http://www.microsoft.com/athome/security/spyware/software/default.mspx
---------------------------------------------------------
Install the following five programs and run weekly or at least monthly. You need all five. They will greatly increase your protection. They are not a substitute for full time spyware and virus protection.
Ad-Aware SE Personal (update + full scan)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Spybot Search & Destroy (update + immunize + scan)
Do not enable Tea Timer and SDHelper
After installation: update + scan + immunize
http://www.safer-networking.org/en/mirrors/index.html
SpywareBlaster: Update then open and click “enable all protection”.
http://www.javacoolsoftware.com/spywareblaster.html
SUPERAntiSpyware free version: (update + scan)
http://www.superantispyware.com/
CCleaner: Do not install toolbar option
Removes tracking cookies, unneeded files, history
In options.
Set to run when computer starts.
Place cookies you want to keep in save list
http://www.ccleaner.com/
-------------------------------------------------------------
Note if a scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.
In severe cases your system restore files will also be infected. In these cases you will need to turn off system restore to prevent malware hiding in the system restore files and reinfecting the computer during removal or during a future system restore. Turning off system restore deletes the system restore files.
Right click on "my computer"> Properties > System Restore Tab > Check box turn of system restore
After the malware is removed turn on system restore.
-------------------------------------------------------------
Run this time only
CWShredder: run
http://www.trendmicro.com/cwshredder/
Roguefix.bat
http://www.internetinspiration.co.uk/roguefix.htm#uninstall
Shoot The Messenger
http://www.grc.com/stm/shootthemessenger.htm
SmitFraudFix
http://www.geekstogo.com/forum/How_to_use_SmitFraudFix-t109268.html
Vundo Fix and
VirtumundoBegone (if VundoFix does not work)
http://www.bleepingcomputer.com/forums/topic18610.html
VX2 tool for Ad-Aware and run tool (Install and run)
http://www.lavasoftusa.com/support/securitycenter/vx2_cleaner.php
----------------------------------------------------------------------
Additional run this time and monthly.
Microsoft Update "Custom Mode" install everything
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
Microsoft OneCare Live, run “full service scan”
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports
http://onecare.live.com/site/en-us/default.htm
Malicious Software Removal Tool (run “full scan”)
http://www.microsoft.com/security/malwareremove/default.mspx
-------------------------------------------------------
RootkitRevealer v1.71
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx
Rootkit Removal Guide
http://safecomputing.umn.edu/guides/scan_unhackme.html
Rootkits Removers
Pick any 2 install and run one each month
AVG Anti-Rootkit
http://www.grisoft.com/doc/products-avg-anti-rootkit-update-app-art/?ver=1.1.0.29
F-Secure BlackLight
http://www.f-secure.com/blacklight/
Sophos Anti-Rootkit
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
----------------------------------------------------------
----------------------------------------------------------
Online Free Scanners:
Run Trend Micro, Kaspersky, and Panda Scan now.
Run a different one each month.
Trend Micro: HouseCall Free Scan (removes what it finds)
http://housecall.trendmicro.com/
BitDefender Online Scanner http://www.bitdefender.com/scan8/ie.html
Kaspersky Labs Online Scanner http://www.kaspersky.com/virusscanner
McAfee http://us.mcafee.com/root/mfs/default.asp?affid=294
Panda ActiveScan Free Online Scanner http://www.pandasoftware.com/products/activescan?
Symantic Online Scanner http://security.symantec.com/sscv6/ssc_eula.asp?langid=ie&venid=sym&plfid=23&pkj=ALUFRHYTINMHDKDCWLL&vc_scanstate=2
-------------------------------------------------------
Additional Information read:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
http://wiki.castlecops.com/Malware_Prevention:_Prevent_Re-infection
http://www.castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
http://aumha.org/a/quickfix.htm
http://aumha.org/secure.htm
http://aumha.org/a/parasite.php
http://www.castlecops.com/t102301-Hijackthis_Guidelines_Read_Before_Posting.html
http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-please-read-before-posting-
http://forum.aumha.org/viewtopic.php?t=4075&sid=901703d08c2ace31389ffef2d84b6607
2007-05-19 10:56:37 · answer #10 · answered by Anonymous · 1⤊ 0⤋