When using AVG Free antivrus is it better to choose "Heal" or "Move to Virus Vault"?

Question

My comp at work has alot of trojan horses. It asks me to heal or move to virus vault. Which is the better option for removing them permanently?

Thanks for your help

Answer 1

The best option is not to use a very poor anti virus like AVG, AVG misses more than it finds & even then it has trouble removing what it finds.

If i was you i would start in safe mode with system restore off & do a free online scan here:

http://www.bitdefender.com/scan8/ie.html

Then get yourself a good free anti virus program.

http://www.activevirusshield.com/antivirus/freeav/index.adp

Answer 2

2

Answer 3

The better option is to put it in the virus vault then go to virus vault and delete it (virus). AVG free anti virus's HEAL option terminated the file. While MOVE TO VAULT option is to lock the virus on the vault.

It is better to move it to virus vault and delete it after scan. Restart you pc when scan completed.

Now, For you second question, "My comp at work has alot of trojan horses. It asks me to heal or move to virus vault. Which is the better option for removing them permanently?"

It is nice to use other antivirus. Actually, i dont have a great trust in AVG. Use instead "CA antivirus".

Answer 4

Heal is good for important files, as it can return the file to normal, if it can not be healed, or is just a pure virus in itself the virus vault is best, as it is then taken out of the system for good. You can empty the vault at intervals and AVG will remove them totally.

Answer 5

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Answer 6

If it can heal it, thats basically removing the virus from the infected files, Move it only when healing fails, they will both disable the virus in its own way.

Answer 7

Heal

Answer 8

The Best plan of action would be to inform your IT Dept. but failing that, Healing them is preferable and if the heal fails then delete them (providing they are not critical system files)

Sean :-)
IT Systems Administrator

Answer 9

Yes try healing first. Once you've done with avg you can try another free scanner to make sure you got everything.