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ok, so our company switched servers yesterday and gave me the incoming mail addy to run my Outlook. I need the SMTP for outgoing messages but the new server company says it is my ISP that provides that. AOL is who I subscribe to, they say it is not them, Qwest says it is not them, the last server we were with had the same info to enter in the incoming and outgoing fields...whats up? what the heck do I put in for the the new SMTP??

2007-05-16 12:55:28 · 7 answers · asked by lhleel2000 1 in Computers & Internet Computer Networking

7 answers

Could you clarify a few questions first?

What servers were switched? Were they your company's File Servers? Web Servers? Mail Servers?

If the servers that were switched are anything other than mail servers, then you probably use the same SMTP server that you had used before (since you have not switched mail servers, so no change in SMTP)

But if the mail server was the one that was switched, then the new mail server company should provide you with their SMTP server name to put into your outlook.

You could have 3 separate providers for File, Web, and Mail servers for all I know and that is probably the first thing that you need to find out. Whether and which one was the one that was switched will determine whether or not you need to change your SMTP if at all.

2007-05-16 16:26:06 · answer #1 · answered by VinceY 4 · 1 1

Your company have no clue. Surely they should have a proper domain name, and issue you a company email. Any company who lets it's employees send from an AOL account is severely lacking. AOL block 70% of the company servers on the web now, because they can't cope with security any other way. Anyone giving an AOL address to any of my clients is told to get a new address or not bother. The company providing the pop or imap service should also handle the smtp, if they don't they aren't worth using.

2007-05-16 20:26:09 · answer #2 · answered by Anonymous · 2 1

The Incomming mail server, or Pop3 server, usually looks like inmail.aol.com for example, the outgoing mail server, or SMTP server, will usually look the same way but say out, like outmail.aol.com.

These are just examples and are not real servers. Your ISP's web site should have a FAQ that should give you the POP3 and SMTP Server names.

2007-05-16 20:04:30 · answer #3 · answered by Taba 7 · 0 1

Qwest would be your ISP. AOL just piggy backs on top of the connection from Qwest. I believe Qwest uses the same servers for both incoming & outgoing, but the exact address might vary depending on your region. Something like pop.dnvr.qwest.net would be in there.

2007-05-16 20:06:40 · answer #4 · answered by anthos620 4 · 0 1

OK.. the real answer to this question would be to talk to the IT guys at work. If the company you work for has their own mail servers, it doesn't matter WHO you get your internet from.

2007-05-16 20:24:37 · answer #5 · answered by Anonymous · 0 1

It would be from your company where you work, beacuse it is their servers.

2007-05-16 20:00:42 · answer #6 · answered by acsmichigan 2 · 1 1

You call the phone number on your internet bill and you ask them.

2007-05-16 19:58:45 · answer #7 · answered by Anonymous · 1 1

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