When I first ordered my DELL laptop on the phone, I was told I wouldnt have to pay any interest on my laptop for 18 months. 2 months later after receiving my bill I noticed I had a 30% finance charge added to my payment. When I called Dell they basically said I misunderstood and that they never offered me no interest. When you call Dell, you will hear a message saying this call is being recorded, well i had asked if I can hear back the conversation. I know for a fact they told me NO INTEREST!! They kept transferring me to at least 5 different ext.'s, I ended up with no answers!!! If it wasnt for the "no interest" i wouldnt have gotten my laptop through Dell. I would have kept looking for a better deal. Lately on the news I have been noticing a lot of complains about the same problem. Does anyone out there know what I can do about this???
Please advise me,
desperately seeking answers
2007-05-16
06:27:25
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4 answers
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asked by
Monica E
1
in
Computers & Internet
➔ Other - Computers