Is their any policy on Half.com saying that the package must arrive within 2 weeks? I've gone all over the website and the only shipping policy I have found was that the package must be mailed within 72 hrs. I have the receipt to prove that.
Someone brought a book from me off of Half.com. According to half.com's estimation the book was suppose to arrive at the latest on 4/16. She messaged me on 4/20. I told her that I mailed before the 72 hour deadline and I showed her the address. 2 and a half weeks later she asks where the book is and demands her money back. I told her that i contacted the post office and the post office is trying to find the book. She then e-mailed me yesterday saying that I'd better refund her money because she doesn't want to file a claim but will if she has to. Then she mentioned the 2 week policy contract. I have not found any policy like that. Also her behavior seems a little suspicious. What do you think?
2007-05-16 06:21:50 · 1 answers · asked by christigmc 5 in Business & Finance ➔ Other - Business & Finance
Let her file the claim with eBay. EhBay will contact you regarding the matter to resolve the issue. You can then make your case with eBay. Since you have mailing confirmation there shouldn't be a problem. EBay will refund the money if they find you didn't mail it. But do not refund her money if you didn't do anything wrong. Let eBay resolve the issue.
2007-05-21 17:36:08 · answer #1 · answered by Anonymous · 0⤊ 0⤋