i have a compaq presario laptop and i have used it for a year... the problem is the plastic in the jack of the battery pack ( usually yellow in color) burned because of over heating and this caused the jack to be so loose that sometimes you need to place something underneath the jack like a book for it to work.... and recently we bought a new laptop and i tried borrowing its charger because its the same as the 1st one.. after an hour or so the jack of the new battery pack also burned and the small steel rod of my computer( wherein you insert the jack ) sticked inside the jack... i dont know what to do....
2007-05-16 04:33:00 · 3 answers · asked by don miguel villarosa 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
The yellow jack is from the a/c adapter not the batt pack.
The problem could be the a/c input on the old presario nt is loose thus causing a short that caused the burning smell.
The system board would have to be replaced to resolve this problem.Send the unit and the a/c to the service center at alexendra technopark for repairs.
2007-05-16 04:50:57 · answer #1 · answered by K 3 · 0⤊ 0⤋
With a serious electrical problem like that, take it to an authorized Compaq repair center. Keep in mind that some notebook manufacters (Dell, most notably) recently had major recall on battery packs due to overheating & fire hazard issues.
2007-05-16 04:42:30 · answer #2 · answered by Proto 7 · 0⤊ 0⤋
do you have a warrant, if so send it in and contact them about the problem.
2007-05-16 04:37:05 · answer #3 · answered by Josh M 3 · 0⤊ 0⤋