my sister and her boyfriend had recently purchased a brand new dell-where windows vista is the primary program for internet explorer. and apparently there is a virus called "spylock" and what it does is, it keeps restarting windows explorer, has a pop up window stating that it needs to restart and it occurs every 5 secs.
you cant open control panel/programs, or anything else because of that as well.
so i searched online and foudn out that many others had the same similar problem. "spylock is a spyware that automatically downloads onto your comp" and apparently to get it removed, people have to go to dell and pay a fee.
my theory is, dell is the villian behind it to earn extra cash since windows vista has not been as successful as they had hope. what do you guys think?
2007-05-14 12:48:44 · 2 answers · asked by alyssa 2 in Computers & Internet ➔ Other - Computers
You read incorrectly. Spylock infects all computers, not just Dells. Fortunately, here's some cleanup instructions:
http://www.xp-vista.com/remove-SpyLock
2007-05-14 12:54:34 · answer #1 · answered by Kasey C 7 · 1⤊ 0⤋
I never did like dell, but I don't really think they would do something like that. Have them download a spyware remover such as windows defender and spybot, that should get rid of it.
2007-05-14 19:52:50 · answer #2 · answered by Linds 7 · 0⤊ 0⤋