do i still pay, will they give me a new one, anyone had this experiance before
2007-05-13 10:05:11 · 14 answers · asked by Anonymous in Consumer Electronics ➔ Cell Phones & Plans
you will need to pay for repairs or a new phone. this is why i pay £5 a month to insure against theft, loss and accidental damage
2007-05-13 10:08:26 · answer #1 · answered by Anonymous · 0⤊ 0⤋
You are out of luck.
Here's what most people never quite seem to understand. You OWN the handset. You LEASE (through a contractual service agreement) the service. The cell phone carrier provides you a signal whether or not you have access to the service.
Most carriers offer insurance, which will replace damaged phones provided you pay the deductible of $50.00 or more. If you have no insurance, you can check to see if you are eligible for a handset rebate--usually $75 to $150 off a new phone. These are only available AFTER your old phone is at least a year old.
Failing that, you simply have to buy a new phone, or find an unlocked used one...
The carrier will continue to bill you even if you damage your phone. That's not their fault- and nothing to do with their contract with you.
2007-05-13 10:19:53 · answer #2 · answered by chocolahoma 7 · 0⤊ 0⤋
How old is the phone? Here are your options.
1. Tell them your phone is runited and see if the warranty will cover it (very unlikely)
2. Buy a new phone (expensive)
3. Buy a second hand phone and have your cellphone company tranfer service to it (Usually a transfer fee but cheaper)
4. Cancel your account (usually pay a heafty termination fee)
5. Pay out the rest of the contract and deal without a phone, or sign up for a few service.
6. Move out of the service area. The cell phone company may forgive the termination if you move to an area where they do not offer coverage.
Just because you ruined your phone, doesn't mean it gets you out of the contract. You still have to fulfill your obligations of said contract.
2007-05-13 10:10:14 · answer #3 · answered by nelgin 5 · 0⤊ 0⤋
It depends on what service provider you have and whether or not you have insurance on the phone. The insurance itself also varies on what it will and will not cover. Your best bet would be to contact your service provider, see if the phone is insured, and ask about the coverage details if it is. If not, you'll probably have to buy a whole new phone. I hope that's not the case! Just how did the phone get into the washing machine, anyway? Hm...
2007-05-13 10:12:29 · answer #4 · answered by bouncy_curlz 2 · 0⤊ 0⤋
I've lost my phone like 4 times and my husband ran his through the washing machine as well. If you don't have insurance on your phone, then most likely you're going to have to pay for a new one. Even if you don't get a new phone, then you're still going to have to pay your monthly service charge. Call your phone company to find out.
2007-05-13 10:09:54 · answer #5 · answered by Kquestion 2 · 0⤊ 0⤋
I done this to mine, it got water logged so i sent it to be fixed and they said its not covered for that sourt of damage, so i had to wait untill the contract ended, i just used the sim in a spare phone untill the contract ran out
2007-05-13 10:10:16 · answer #6 · answered by Peanut butter Jelly Time!!!! 4 · 0⤊ 0⤋
you and thousands of others is it insured if so phone your dealer and a new one will be sent otherwise go to your dealer and pay for the insurance and a change of phone will happen good luck
2007-05-13 10:15:24 · answer #7 · answered by Anonymous · 0⤊ 0⤋
DONT TELL THEM THE PHONE WENT IN THE WASHING MACHINE!!!! just say that it won`t work and they should fix it for you!!! you don`t know what happended! It just stopped working.
2007-05-13 10:14:40 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Get in touch with the mobile supplying telecom rather than Yahoo?
2007-05-13 10:08:29 · answer #9 · answered by Ted 3 · 0⤊ 0⤋
you go to the store and buy a new phone, if you choose to send it to get repaired, the may give you a loaner phone while it's in the shop
2007-05-13 10:08:12 · answer #10 · answered by Anonymous · 0⤊ 0⤋