The carpet company subbed my job out to a contracter who claims he accidentally kicked my wall in.I just had that whole area drywalled, and plastered.The guy left a gaping hole about 10x 10 inches.I didn't want to get into an confrontation with the him because he was already cranky and scary looking. I waited till he left & called the carpet company.I spoke to a manager, told him what happened and also said that they need to cover the expense of the repair.The manager stalled for time saying that he needed to pull my file( yeah right cause he found it on the computer)and that we'd hear from him tommorrow.I'm thinking they're going to try and pull some crap on me so I want to know what to do from here on out.Thanks.
2007-05-11 10:09:04 · 3 answers · asked by Yahooanswerssux 5 in Home & Garden ➔ Do It Yourself (DIY)
Confront the company in person by showing up at their office. Nothing scares a company more than someone who is in person with their facts and numbers in order. You can also contact the contracted company yourself and ask them what happened so you can get a better understanding. Tape the conversation with them stating their name and business in your residence and go after the compnay. If they still give you noise about it then present them with a copy of the tape, threaten the Better Business Bureau and inform them that an attorny will be intouch.
2007-05-11 10:22:06 · answer #1 · answered by Cool Nerd At Your Service 4 · 2⤊ 0⤋
hmmm
You should have called the same time you spotted it.
So did you pay in full for the job yet.
document it with pictures and phone calls
and even on your payment.
looks to me like you gave the Sub an excuse to say
you made the hole
so show documentation of the new drywall being done.
If they won't repair it - hold back on your final payment
take them to court.
he probably wanted to pull your file along with the Sub's file
so he can confront them about the issue.
so it may get resolved without courts
just don't let it go
2007-05-11 17:27:01 · answer #2 · answered by Anonymous · 1⤊ 0⤋
It's the carpet companies problem. THEY contracted with the sub, not YOU. You have now gave them notice of the problem. Call back as requested. Be nice, but firm.
2007-05-11 18:54:32 · answer #3 · answered by sensible_man 7 · 1⤊ 0⤋