Pulling my hair out! Please help!?

Question

I am working on a non-profit web site and re-designing the whole web site and pages.

I am frustrated in that I am trying to link a 20 page PDF document to a roll over button on the Home page navigation bar.

When you test the home page and click on the specific roll over button, the PDF file does not open up. All I get is a white blank screen with the words "done" in the status bar.

I do have Adobe Reader so that should not be the problem.

I have checked the HTML coding to ensure it is accurate and I am at a standstill as I cannot figure out what I am doing that is not working.

I have been using Dream Weaver 8 for a few years now without any problems until today :0D.

Can anyone give me some ideas?
Thank you

Answer 1

Here's one thought:

On a slow machine or a slow connection, a big PDF can take a while to open. Try clicking your link then going to lunch and see if it's open when you return.

Answer 2

We use pdf files that open from links as well, and sometimes the cs reps get this white screen. I've noticed that Reader is running in the background already when this click this link and it fails to open properly because the computer already thinks it is open.

If your getting the white screen, try using control-alt-delete and shutting down the adobe acrobat process. Then try opening the link.

Also, if its a 20mb pdf, I wouldn't say its broke until it had a chance to download. 20mb, is not exactly a dinky file.

Hope this helps! But I dunno!

Answer 3

I'm not experienced with Dreamweaver per se: but does it generate a simple answer #3 · answered by fjpoblam 7 · 1⤊ 0⤋

Answer 4

i've had this problem before. the problem usually lies with reader. did you ever close it while it was still loading a pdf? because this was the problem i had and it just stopped operating properly. make sure you close Reader out completely and retry opening the pdf link again. it's probably not in your coding. all you need is a simple link code for a pdf file.

Answer 5

For a user to read the file they need to download it, even if they have the plug-in for pdf on their browser. You need to make it a link. It only opens at the client, not the server.